Clinical Supervisor, Southend Medical Clinic, 8a-4:30p

UofL Health•Louisville, KY

1d•Onsite

About The Position

Provides supervision, guidance and leadership to our patient care staff and managing the day-to-day clinical operations of the medical practice.

Requirements

A Bachelor’s degree in Business Administration or related field (required)
Basic Life Support (BLS) accredited by the American Heart Association (AHA)
Strong interpersonal and communication skills- responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information; can build effective, strong working relationships others through trust, communication, and credibility
Demonstrated organizational skills – manages time effectively, keeps tasks appropriately prioritized with the ability to change directions as needed for the good of the department or organization
Strong work ethic– motivated, diligent, industrious and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency; is able to perform work in a neat, efficient, well-coordinated, well communicated manner with a high degree of accuracy and professionalism; ability to work with minimal supervision in a fast-paced environment
Proven ability to work on a team – ability to work with others, serve others, help others, lead others, mentor others, take directions from others in the interest of moving process and programs forward to the desired outcome; able to see the big picture in emotionally charged situations and respond in a mature, professional, composed manner
Self-Awareness – ability to reflect, understand limitations, and seek appropriate assistance and guidance
Judgment – exercises discretion and due diligence when making decisions and recommendations
Must be able to communicate effectively in both verbal and written formats
Ability to break down problems or tasks; scanning one’s own knowledge and experience to identify causes and consequences of events
Proficient in Microsoft office applications.
Ability to use electronic medical records for patients
Must have the capacity to learn other relevant systems and databases, as needed

Nice To Haves

An emphasis in Healthcare Administration (preferred)
Three years’ supervisory experience (preferred)

Responsibilities

Supervises medical assistants’ daily activities
Monitor stasks for completion and timeliness
Fills in clinical roles, as needed
Resolves patient complaints
Monitors lunch schedule and coverage
Trains new hires
Evaluates staff competencies
Monitors patient flow
Communicates with physicians and plays an active role in establishing and coordinating patient care
Responsible for inventory management and supply ordering
Performs opening and closing duties in managers absence
Uses Allscripts, centricity business, online paging systems and retrieves information from other hospital systems
Maintains compliance with all company policies, procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community