Clinical Supervisor (3882)

ncgCARE•Winchester, VA

1d•Hybrid

About The Position

National Counseling Group is seeking a full-time Clinical Supervisor to lead and support a team of behavioral health professionals using the CARE Model of Supervision. This Tier 1 leadership role is accountable for enhancing the staff experience, ensuring clinical quality, and delivering exceptional customer service. The Clinical Supervisor will manage clinical operations, oversee staff performance, and maintain community partnerships to promote satisfaction and access to services. This role involves overseeing case assignments, providing clinical consultation for crisis situations, reviewing clinical documentation, conducting routine check-ins with individuals and families, and facilitating professional development. Additionally, the role requires engaging with community stakeholders, attending court hearings or client-related community meetings, participating in service recovery activities, conducting initial assessments when needed, making introductory client and professional contact, providing crisis monitoring, and actively supporting staff during crisis intervention situations. This description outlines the general scope and level of work for this role and is not intended to include every duty or responsibility that may be required.

Requirements

Master’s degree in Counseling or a related field.
Associate license, supervisee status, or full license in the state of Virginia.
Minimum of 3 years in a related field.
Access to a working car and valid driver’s license.
Must be authorized to work in the United States.

Nice To Haves

Daily travel: Up to 25%
Minimal overnight travel.

Responsibilities

Oversee case assignments for team members and monitor caseload utilization.
Provide clinical consultation for crisis situations and support team members in developing effective strategies.
Review clinical documentation and approve as needed to ensure quality and compliance.
Conduct routine check-ins with individuals and families at intake and quarterly to ensure satisfaction with services.
Facilitate professional development by supporting staff use of electronic systems (EHR, HRIS, LMS).
Engage with community stakeholders and referral sources to build and maintain strong partnerships.
Attend court hearings or client-related community meetings as necessary.
Participate in service recovery activities, addressing complaints and grievances to ensure resolution.
Conduct initial assessments when no clinical assessor is available.
Make introductory contact with clients within 15 days of the first session and with referring professionals within 30 days.
Provide crisis monitoring and track aftercare reviews for individuals in need.
Actively support staff during crisis intervention situations.
Supervise, mentor, and support a team of behavioral health professionals.
Review clinical documentation and ensure quality, compliance, and effective service delivery.
Provide guidance during crisis situations and support staff with client care.
Build community partnerships and collaborate with clients, families, and referral sources.

Benefits

Consumer-driven health plan coverage provided by Anthem
Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental
Affordable vision plan available through EyeMed
Optional Dependent Care Flexible Spending Account
Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower
Financial planning and education services at no cost
Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
Educational Assistance (eligibility determined by position, date of hire and years of service)
Licensure Residency Program for Full-time Clinical Staff
Advancement and Career Development Opportunities