Clinical Supervisor - CalAIM Program

Institute on Aging•San Mateo, CA

About The Position

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. The Clinical Supervisor is responsible for the clinical supervision, training and evaluation of Care Management staff.

Requirements

MSW or Master's in related clinical field (ex: MFT), current license (LCSW, LMFT) preferred OR RN.
Five years’ experience working directly with disabled/older adults or related social/ medical experience required with at least one year demonstrated leadership skills.
Demonstrated ability to supervise intensive care management staff who work with adults with disabilities at risk of hospitalization, which present with complex medical conditions, mental health diagnoses, substance abuse, as well as physical rehabilitation needs.
Demonstrates understanding of behavioral health services and behavioral health interventions.
Proven previous training of staff as it relates to the populations served.
Demonstrates understanding of the health and psychosocial needs of this population.
Displays knowledge of community resources available for this population.
Demonstrates ability and willingness to take on program development projects.
Proven ability and willingness to provide leadership amongst peers and mentor junior staff.

Responsibilities

Responsible for the clinical supervision, training and evaluation of the Care Management staff.
Participates in the hiring and termination of Care Management staff.
Ensures program and staff compliance with all regulatory requirements.
Ensures quality care and services to all clients.
Implements and monitors multiple systems, including records, clinical documentation and personnel.
Ensures that documentation is compliant with regulations, policy and procedure manual and is complete and accurate.
Organizes and conducts regular care planning and supervision.
Facilitates the orientation and training of all new staff, including joint home visits, supervisory meetings and documentation review.
Responsible for assessing the educational needs of staff, developing and coordinating an education and training plan that assures a high level of skill and competency in the understanding of case management, community resources and family systems.
Establishes and implements Quality Assurance mechanisms to measure and maintain high standards of care and programming, including regular chart reviews and peer review.
Develops and maintains collaborative working relationships and cooperative arrangements with community individuals, groups and organizations; takes advantage of opportunities to educate the public and the community regarding program.
Responsible for remaining current with changes in community resources, Medi-Cal and Medicare regulations and procedures that will impact the practice and direction of the program; acts as a resource to IOA staff.
Responsible for ensuring that authorized and purchased goods/services are used as a last resort and that all community resources and referrals are made to appropriate waiver programs.
In collaboration with the VP of the Community Living Services, participates in establishing annual goals and objectives relevant to the needs of the programs and in planning, developing and evaluating policies and procedures; actively involves staff in the process.
Actively participates in and encourages actions that promote good public relations with clients, their families and the community.
Responsible for expanding personal knowledge, skill and attitudes specific to care management, family systems, geriatrics and gerontology, addiction and other relevant management or health care issues.
As able, provides Clinical Supervision for Master’s level social workers interested in accumulating hours towards their LCSW.
Provides caseload coverage when Care Management staff are out of office.
Accepts and performs other related duties and responsibilities as required.