Clinical Supervisor - Infusion Clinics

Option Care Health•Springfield, IL
•$112,440 - $187,407

About The Position

The Clinical Supervisor is a licensed professional responsible for overseeing day-to-day infusion clinic operations and ensuring high-quality patient care and ethical practice. The supervisor leads clinical staff, oversees clinic administration, supplies and medication, and serves as a clinical subject matter expert. The role includes mentoring staff, supporting professional development and performance, and ensuring compliance with applicable regulations. The Clinical Supervisor also assists the Operations Leader and/or Director with leadership tasks and functions within the clinic, and provides direct patient care as part of the clinical team. A Nurse Supervisor, Nurse Manager, Regional Nurse Manager, Director of Nursing, or designated registered nurse acting on their behalf must be physically present on the premises or immediately accessible by telecommunication during operating hours when patients are receiving infusion services. The position may require travel between clinics.

Requirements

  • Licensed as a Registered Nurse or Nurse Practitioner in the applicable state.
  • If a BSN has not been completed, enroll in and complete an RN-to-BSN bridge plan within 24 months of holding the position.
  • BLS certification required.
  • Obtain CRNI certification within 12 months of holding the position.
  • At least 3 years of experience in infusion care.
  • At least 2 years of progressive leadership experience.
  • Current CPR certification; an in-person class is required by company policy.
  • Ability to communicate effectively and assertively in conflict situations.
  • Skill in managing complex functions and processes.
  • Critical thinking and problem-solving skills to support quality patient outcomes through team interventions.
  • Competence in providing infusion services and coordinating infusion clinic operations.
  • Insight and organizational skills to identify opportunities and improvement needs.
  • Experience developing and implementing change in process improvement.
  • Ability to anticipate the needs of patients and team members and troubleshoot issues that may affect patient care or efficiency.
  • Verbal, written, and interpersonal communication skills.
  • Physical ability to effectively perform CPR and related emergency response duties, with possible periodic reevaluation of physical capability and competency.
  • Ability and availability to travel between clinics.

Nice To Haves

  • BSN.
  • CRNI or another professional certification.
  • At least 1 year of experience managing team members, including assisting with their development, training, and assignment of work or projects.

Responsibilities

  • Lead and manage medical assistants, infusion nurses, and infusion providers, including performance reviews, competencies, and training on new workflows.
  • Create staffing schedules, monitor and approve time cards, and manage clinic throughput to optimize patient care and utilization.
  • Monitor clinical staff compliance with company policies and procedures and maintain quality and safety standards.
  • Hold regular one-on-one meetings and monthly team meetings, fostering a safe and open environment for engagement and operational improvement.
  • Coordinate supplies, equipment, and medication for the infusion clinic in a timely manner.
  • Provide guidance and clinical expertise to educate the team and support optimal patient outcomes.
  • Coach and mentor team members to improve their contributions and performance.
  • Provide direct patient care while also serving in a supervisory capacity.
  • Ensure services comply with company requirements, standards of practice, federal and state regulations, accreditation standards, and agency policy.
  • Assist the Operations Leader and/or Director with leadership tasks and functions within the clinic.
  • Travel between clinics when required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Bonding time off
  • 401(k) retirement savings plan with company match
  • HSA company match
  • Flexible spending accounts
  • Tuition reimbursement
  • myFlexPay
  • Family support
  • Mental health services
  • Company-paid life insurance
  • Award and recognition programs
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