Clinical Supervisor of Behavioral Health Integration - LCSW
About The Position
The Behavioral Health Integration Program is part of the NYS Article 28 program. It provides short-term treatment to a diverse patient population, behavioral health consultation for primary care providers and other medical staff, and connections to outside services not offered by Ryan Health. The program emphasizes assessment and treatment planning, including universal screenings for depression, anxiety, and substance use and abuse. The Clinical Supervisor assists the Chief of Behavioral Health with planning, managing, and coordinating the program in accordance with regulatory requirements. The role provides administrative and clinical supervision to Licensed Social Workers in the program to support high-quality mental health services. The Clinical Supervisor also collaborates with primary care providers, social workers, mental health prescribers, and other medical providers to integrate care and improve screening, referral, and follow-up communication between primary care and mental health providers. The position maintains a patient caseload and supports patients across the lifespan, from children through geriatric populations. Work is primarily in a mental health center and/or general primary care setting. The role has a 180-day introductory period and may involve exposure to unpredictable behavior, infectious diseases, airborne infections, blood-borne pathogens and biologicals, laboratory chemicals, and diagnostic radiology materials. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- At least five years of direct clinical experience with a diverse population.
- At least three years of supervisory experience.
- Master of Social Work degree.
- Licensed Certified Social Worker (LCSW).
- Effective communication, listening, problem-solving, and writing skills.
- Excellent crisis intervention skills.
- Strong organization skills, attention to detail, and ability to respond promptly to requests.
- Computer literacy, including proficiency with Microsoft Word, Excel, Outlook, PowerPoint, and standard office hardware and software.
- Professional, courteous, and respectful customer-service approach when dealing with patients.
- Knowledge and skills to provide care appropriate to the age of the patients served, if applicable.
- Commitment to exceeding patient expectations.
- Ability to work well with others and contribute to teamwork.
- Ability to contribute input to improve outcomes, seek opinions and feedback, and give and receive feedback tactfully and respectfully.
Nice To Haves
- Bilingual ability.
- CASAC credential strongly preferred, or equivalent experience working with patients with substance use disorders.
Responsibilities
- Maintain a caseload of patients with diverse mental health needs, including behavioral health and addiction, supporting patients from childhood through geriatric populations.
- Provide direct clinical and administrative supervision to Behavioral Health Integration therapists, including identifying professional development activities and managing performance.
- Provide training and support on behavioral health and addiction to the Mental Health Department and staff throughout the network.
- Support patients and staff throughout the network with crisis intervention.
- Supervise and monitor therapists’ caseloads, admissions, and discharges.
- Assist therapists with clinical assessments, recommendations, treatment planning, internal and external referrals, and triage as needed.
- Develop relationships with outside mental health and substance abuse providers, social service agencies, and other resources to meet patients’ psychosocial needs.
- Analyze and report program data, recommend improvements, and assist with reporting program outcomes.
- Lead and participate in weekly and monthly staff meetings and case conferences with the Behavioral Health Integration team and teams throughout the network.
- Identify and participate in professional development training.
- Develop program protocols, procedures, and workflows, including tracking and data tools, to support quality patient care.
- Serve as a rotating Mental Health representative for Ryan’s after-hours on-call patient service.
- Participate in weekly supervisors group supervision and biweekly individual supervision.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
