Clinical Supervisor 2 - Aid & Assist and Civil Commitment

Marion County • Salem, OR

11d • Onsite

About The Position

Marion County Health & Human Services is seeking a Clinical Supervisor 2 for its Behavioral Health Crisis team. The position provides clinical and administrative leadership to the Aid and Assist and Civil Commitment teams, supporting staff who serve people with complex behavioral health needs. The supervisor leads and manages a limited scope of services within a small- to mid-sized service area or a large program area, including responsibility for service delivery, staff supervision, and financial and operational performance. The role works under the general supervision of a health program manager or program supervisor and exercises full supervision over clinical supervisory, professional, technical, and support staff; it may also supervise interns and volunteers.

The supervisor oversees direct services and operations, including service development and delivery, quality improvement, staff workload and productivity, policies and procedures, administrative support, risk and employee safety, and performance management. The position supports staff development and clinical practice, coordinates workflows, addresses personnel and team challenges, and builds partnerships with community organizations and government agencies. It participates in Acute & Forensic Leadership team activities and may provide on-site staff supervision when coverage concerns arise. The position maintains QMHP status and licensure and collaborates with local law enforcement, hospitals, and state agencies as needed.

This is a safety-sensitive/special-needs position requiring on-site work in Marion County. Typical schedules are Tuesday through Saturday, 1:00 p.m. to 10:00 p.m., or Wednesday through Saturday, 12:00 p.m. to 11:00 p.m.; schedules may vary with department and program needs. The position is full-time and not eligible for overtime. In an emergency, the employee may be asked to report to work, perform duties outside their regular assignment, work an extended or flexible schedule, and take a leadership role in essential services or response functions.

Requirements

• A master's degree in a behavioral health field relevant to the position and three years of professional experience in a behavioral health field, plus two years of supervisory experience; or a satisfactory combination of relevant work, education, training, or experience as determined by Marion County.
• Must be licensed by the Oregon Board of Licensed Professional Counselors, licensed by the Oregon Board of Licensed Social Workers, or credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment.
• Must maintain QMHP status and licensure.
• Must possess a current driver's license in the state of residence and an acceptable driving history.
• Must maintain proof of personal automobile liability insurance at least at the minimum amount required by Oregon law when use of a personal vehicle is required.
• Must pass a criminal history background check; conviction of a crime does not necessarily disqualify an applicant.
• Must not be excluded from participation in federal health care programs or federal procurement and non-procurement activities.
• Must pass a pre-employment drug screen, including testing for marijuana.
• Applicants may be required to pass a practical knowledge and skills assessment during the interview process.
• Working knowledge of individual and group counseling, case management, behavioral modification, analysis and assessment, evidence-based practices, and treatment interventions and protocols.
• Knowledge of clinical ethics, confidentiality and privacy standards, community resources and referrals, clinical supervision techniques, and service monitoring practices.
• Familiarity with related health service principles, Oregon administrative rules, public health administration, integrated health care practices, supervision, and performance management.
• Ability to apply service and treatment theories across behavioral and mental health fields and levels of complexity; diagnose, evaluate, implement, and monitor treatment plans; and track client progress.
• Ability to analyze social, psychological, and physical factors affecting clients and families.
• Ability to negotiate, compromise, facilitate, solve problems, and resolve conflicts effectively.
• Experience coaching, mentoring, and training individuals and teams, and developing and implementing policies and procedures.
• Strong verbal and written communication skills and the ability to work independently in a fast-paced, team-oriented environment.
• Ability to lead and supervise clinical supervisors and lead staff; interpret and apply relevant federal, state, and county laws, rules, and regulations; oversee service planning and resource use; and support program goals and outcomes.
• Commitment to continuous quality improvement and the ability to establish and maintain effective working relationships with county employees, clients, government agencies, community organizations, and the public.
• Ability to meet the stated physical requirements, including operating a motor vehicle, standing, sitting, moving around the work area, lifting and carrying up to 10 pounds, and using a keyboard.

Nice To Haves

• Experience with Civil Commitment processes, Aid and Assist services, and collaboration with local hospitals and the Oregon Health Authority.
• An approachable, hands-on leadership style, strong clinical judgment, adaptability, and the ability to build positive working relationships.

Responsibilities

• Lead and manage services within a behavioral health service area or program, including their financial and operational performance.
• Provide clinical and administrative guidance and supervision to clinical supervisory, professional, technical, and support staff; may also supervise interns and volunteers.
• Maintain responsibility for direct services, including service development and delivery, compliance with payor requirements, quality improvement, staff workload and productivity, and development and implementation of policies and procedures.
• Understand and apply Oregon Aid and Assist statutes and Civil Commitment rules, and coordinate services required by the Oregon Health Authority.
• Provide administrative support, approve and monitor leave, initiate personnel actions, purchase items and services, manage risk and employee safety, and implement county and department policies.
• Ensure communications representing the Health Department are professional.
• Manage staff performance through recruitment and hiring, orientation and training, evaluations, staff development, clinical supervision, discipline, and co-worker feedback.
• Monitor staff productivity monthly and regularly establish and review written productivity and performance expectations with staff.
• Support team development, conflict resolution, delegation, and effective hand-offs; resolve personnel conflicts and facilitate change.
• Provide clear, decisive leadership while involving staff, building trust, and maintaining a positive and accountable work environment.
• Represent the service area on interagency committees, liaise with state agencies, develop partnerships, coordinate services across agencies, and market services.
• Travel by county or personal vehicle as required for work activities.
• Participate in the Acute & Forensic Leadership team and its meetings; assist with coverage concerns and supervise staff on site when necessary.
• Perform in accordance with Behavioral Expectations and Management Expectations and maintain QMHP status and licensure.
• Provide specialized technical expertise and collaborate with local law enforcement.
• Complete Incident Command System 100, 700, 200, and 800 training.
• Perform other duties as assigned by the supervisor.

Benefits

• Tuition assistance of up to $2,500 per year for tuition and/or other educational expenditures, subject to Marion County policy.
• Full-time County employees may qualify for Public Service Loan Forgiveness after 120 qualifying monthly payments under a qualifying repayment plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager