About The Position
At Solace, we’re transforming healthcare by ensuring every patient who wants a health advocate can access one. As we scale rapidly, we're seeking an exceptional Strategic Operations Lead to spearhead critical growth initiatives and drive our clinical strategy forward. Reporting directly to the Chief Medical Officer’s Chief of Staff you'll serve as a strategic partner across the organization, leading high-impact, cross-functional initiatives that enhance clinical quality, accelerate growth, and expand our service offerings. This is a hybrid in person role in our Cambridge office, 3 days a week.
Requirements
- Experience in strategic operations, program management, or management consulting
- Experience in healthcare, digital health, or adjacent industries required, with understanding of clinical operations and regulatory environments a significant plus
- Exceptional analytical, project management, and business development skills, with proven ability to break down complex problems, develop compelling business cases, and analyze operational data to drive decision-making. Attention to detail matters.
- Strong track record of leading successful strategic initiatives from conception through delivery, including experience with planning, risk management, and performance optimization
- Outstanding interpersonal and communication skills, discerning judgement, with ability to influence and collaborate effectively across all organizational levels and functional areas
- Curiosity and tenacity
- Bachelor's degree required
- Applicants must be based in the United States.
Nice To Haves
- advanced degree (MBA, MPH) preferred
- A vision for what healthcare can and should be
Responsibilities
- Partner closely with the Chief Medical Officer’s COS (and CMO) to design and execute strategic projects that directly advance our clinical strategy and business growth objectives
- Own delivery of multiple high-visibility, complex initiatives, ensuring exceptional quality output and on-time delivery while maintaining alignment with company priorities
- Develop strategic recommendations and implementation roadmaps through rigorous qualitative and quantitative analysis, translating insights into actionable business plans
- Develop compelling presentations and deliverables that articulate objectives, track progress, and communicate strategic recommendations to leadership teams
- Design and monitor KPI frameworks, assess risks, and implement mitigation strategies to ensure initiatives consistently deliver expected outcomes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
