Leadership, Strategy, & Operations (MBA Class of 2027)

McMaster-Carr•Los Angeles, GA

4d•Onsite

About The Position

McMaster-Carr is a leading e-commerce company that industrial customers have trusted for over 120 years. Our products help them get manufacturing lines back up quickly, keep operations running smoothly, and prototype the next generation of innovative solutions. We earn and keep that trust by offering the right products, making them easy to find, and delivering them fast, so our customers can solve problems with greater speed, precision, and ease. Our industry-leading e-commerce experience, indispensable product selection, and world-class service bring hundreds of thousands of customers to our site each day. But we’re never standing still. Our curious, exceptional people are at the heart of our evolution. They turn new challenges and disruptive technologies into opportunities to refine our operations, expand our offering, and deliver a better experience for every customer.

Requirements

You’re energized by shaping direction and rolling up your sleeves to drive results.
You thrive in ambiguity, take ownership of meaningful outcomes, and bring others with you—building trust, sharing context, and solving problems through collaboration.
You may come from consulting, engineering, banking, or somewhere entirely different.
What matters most is how you think, how you learn, and how you lead.
If you're curious, driven, and eager to take on challenges that matter, McMaster-Carr offers the chance to make an impact and grow into a leader.

Responsibilities

Drive operational excellence, remove friction for customers, and scale our distribution capabilities.
Apply AI to transform how we work – Use large language models to automate tasks, improve customer support, and uncover insights from feedback.
Remove ordering friction – Identify and eliminate barriers in the order-to-payment process.
Drive automation in distribution – Design and implement automation to improve speed, accuracy, and scalability.
Lead cross-functional teams – Collaborate across tech, service, and distribution to deliver lasting improvements.
Spot and solve operational pain points – Identify recurring issues and address them at the root to improve both customer experience and efficiency.
Own a product line – Make decisions that directly shape what we sell and how we present it, improving customer outcomes and driving growth.
Accelerate great writing with AI – Build and refine AI-powered tools that help our copywriters create clear, engaging content at scale.
Strengthen our supplier base – Evaluate and enhance supplier relationships to ensure quality, competitive pricing, and reliable delivery.
Launch new website features – Partner with tech teams to improve navigation, search, and overall site experience.
Lead teams that explain complex concepts – Oversee research and creative teams that make industrial concepts easy for customers to understand.