Clinical Staff Manager

Silverado•Lee's Summit, MO

About The Position

Silverado Lee's Summit is hiring a detail-oriented, empathetic Clinical Staff Manager to oversee clinical scheduling, caregiver coordination, and administrative support for its memory care community. The role supports care for residents living with memory impairments and involves supervising caregivers across shifts, coordinating staffing and training, managing payroll and supplies, and collaborating with community leadership. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., with 1–2 weekend Manager-on-Duty shifts and 2–4 evening Manager-on-Duty shifts. The anticipated pay is $58,500.

Requirements

High school diploma or equivalent.
Experience in healthcare scheduling, preferably involving dementia-related care.
Familiarity with scheduling software and dementia care practices.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Empathetic communication style and a can-do attitude.
Ability to walk, bend, and lift up to 50 pounds.
Commitment to working with seniors in a culturally diverse environment.
Reliable transportation to meet attendance and punctuality standards.
Comfort working in an environment with animals and pets.
Ability to collaborate with other department leaders.

Responsibilities

Manage daily and monthly clinical staff schedules, ensuring appropriate coverage and compliance with staffing ratios.
Maintain caregiver shift preferences and availability in the scheduling database.
Respond to urgent scheduling needs.
Supervise caregivers across PM, NOC, and weekend shifts.
Assist with caregiver recruiting, interviewing, onboarding, and orientation.
Track and maintain associate licenses and certifications.
Provide the Administrator and Director of Health Services with updates on staffing, overtime, call-offs, and performance metrics.
Approve payroll and manage clinical team timecards.
Collaborate with HR and the Director of Health Services on performance concerns, workers’ compensation, and leaves of absence.
Coordinate training and continuing education for clinical staff.
Oversee clinical supply budgeting, inventory, and ordering.
Participate in quality improvement initiatives and community events.
Build relationships with caregivers, nurses, and community leaders to support retention and satisfaction.
Supervise adherence to policies and procedures under the direction of the Director of Health Services.