Clinical Staff Manager

Silverado•Summit, MO

About The Position

Silverado is hiring a Clinical Staff Manager to oversee clinical scheduling, caregiver coordination, and administrative support for its memory care community. The role supports care for residents living with memory impairments and involves supervising caregivers across shifts, maintaining staffing coverage, and coordinating clinical team operations. The manager collaborates with the Administrator, Director of Health Services (DHS), HR, nurses, caregivers, and other community leaders. The stated schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., with 1–2 weekend Manager-on-Duty shifts and 2–4 evening Manager-on-Duty shifts. The anticipated pay is $58,500.

Requirements

High school diploma or equivalent.
Experience in healthcare scheduling, preferably involving dementia-related care.
Familiarity with scheduling software and dementia care practices.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Empathetic communication style and a can-do attitude.
Ability to walk, bend, and lift up to 50 pounds.
Commitment to working with seniors in a culturally diverse environment.
Reliable transportation to meet attendance and punctuality standards.
Comfort working in an environment with animals and pets.

Responsibilities

Manage daily and monthly clinical staff schedules, ensuring appropriate coverage and compliance with staffing ratios.
Maintain caregiver shift preferences and availability in the scheduling database.
Respond to emergent scheduling needs.
Supervise caregivers across all shifts, including evenings, overnight shifts, and weekends.
Assist with recruiting, interviewing, onboarding, and orienting new caregivers.
Track and maintain associate licenses and certifications.
Update the Administrator and Director of Health Services on staffing, overtime, call-offs, and performance metrics.
Approve payroll and manage clinical team timecards.
Collaborate with HR and the Director of Health Services on performance concerns, workers’ compensation, and leaves of absence.
Coordinate training and continuing education for clinical staff.
Oversee budgeting, inventory, and ordering of clinical supplies.
Participate in quality improvement initiatives and community events.
Build relationships with caregivers, nurses, and community leaders to support retention and satisfaction.
Supervise adherence to policies and procedures under the direction of the Director of Health Services.