Clinical Specialist - Raleigh, NC

Becton Dickinson Medical Devices•Raleigh, NC

2d•Remote

About The Position

The Clinical Specialist is a member of the national team responsible for advancing Acute Urology’s clinical strategy across designated hospitals and strategic Integrated Delivery Networks (IDNs). The role partners with regional and territory managers, the SCVP team, customer stakeholders, and cross-functional colleagues to position and implement connected clinical solutions. As a subject matter expert and clinical change leader, the Clinical Specialist supports adoption and sustainment of Acute Urology solutions, communicating the value of standardization, enhanced compliance, workflow efficiency, clinical effectiveness, expanded data insights, and economic efficiencies for high-acuity patient populations. The role aligns national strategy with local execution and supports sellers, clinical associates, and other partners within assigned national and strategic IDNs. This is a national field-based role with travel up to 75%, including overnight travel, and requires support of customer engagements and business priorities across multiple U.S. time zones. The listed primary work location is Covington, Georgia. The position requires a valid driver license and the ability to meet applicable customer credentialing requirements.

Requirements

Registered Nurse with a bachelor's degree required.
Minimum of 3–5 years of experience with demonstrated success in process improvement, best-practice implementation, and change management within MedTech, healthcare, clinical practice, sales, or marketing.
Ability to work effectively in a complex, cross-functional, and matrixed environment without direct authority.
Enterprise mindset and ability to connect national strategy, customer priorities, and local execution.
Strong consultative skills, including value co-creation, joint solution development, clinical discovery, and stakeholder alignment in a business-to-business environment.
Proven change-management and implementation leadership skills, including driving adoption and sustainment across multi-site health systems.
Ability to navigate executive and clinical leadership audiences in partnership with national account, enterprise, and commercial leaders.
Proven analytical and problem-solving skills, including qualitative reasoning and hypothesis-driven consulting approaches.
Ability to translate complex clinical, operational, and economic data into clear insights and actionable recommendations.
Ability to connect data insights with accreditation requirements, infection-prevention guidance, customer policy, and applicable quality standards.
Executive-level written, verbal, facilitation, and presentation skills for individual and group settings.
Strong program management, prioritization, and organizational skills across multiple strategic accounts and workstreams.
Demonstrated proficiency with Word, PowerPoint, Excel, Outlook, and Teams.
Demonstrated ability to lead clinical initiatives across multiple stakeholders, geographies, and organizational levels.
Ability to travel up to 75%, including overnight travel, and support customer engagements and business priorities across multiple U.S. time zones.
Valid driver license and ability to meet applicable customer credentialing requirements.

Nice To Haves

Experience supporting complex health systems, multi-site implementations, national accounts, enterprise customers, or strategic IDNs.
Working knowledge of Power BI, QlikView, Salesforce, and Showpad.

Responsibilities

Build and sustain strategic clinical partnerships across national accounts and designated strategic IDNs, engaging nursing leadership, C-suite executives, supply chain, medical leadership, quality, infection prevention, value analysis, and other stakeholders.
Partner with Acute Urology leadership, Strategic Customer Vice President teams, regional sales leaders, and field clinical teams to develop aligned account strategies and execution plans.
Serve as an Acute Urology solution expert across the portfolio, including BBS, SureStep products, Foley alternatives, and the BD clinical value platform, such as BD Acute Academy, Clinical Connect, and virtual learning solutions.
Translate national agreements, enterprise clinical strategies, and system-level commitments into scalable implementation plans across regions, facilities, and care settings.
Use Clinical Connect assessment data and other analytics to identify opportunities, communicate insights, and lead change-management activities tied to process-improvement recommendations.
Lead or support enterprise-wide clinical discovery, standardization, education, conversion, implementation, and sustainment activities within national and strategic IDNs.
Develop and deliver executive-ready presentations, clinical reports, and recommendations for nursing leadership, C-suite executives, department directors, medical directors, value analysis teams, and supply chain leaders.
Create repeatable clinical tools, playbooks, and best-practice approaches to support a consistent customer experience and improve the effectiveness of national, enterprise, regional, and local teams.
Coordinate with regional clinical and sales partners to ensure communication, role clarity, resource alignment, and continuity from national strategy through local execution.
Participate in national account business planning, quarterly business reviews, opportunity strategy sessions, and WIN Room discussions for assigned accounts.
Engage customer committees as requested, including product, safety, infection prevention, policy, critical care, emergency medicine, value analysis, and biomedical engineering committees.
Maintain an active field presence based on customer priorities, implementation requirements, strategic opportunities, and business needs.
Identify and cultivate clinical champions and key opinion leaders within national and strategic IDNs in partnership with Marketing, Medical Affairs, and Commercial leadership.
Represent BD, as appropriate, through participation in national professional associations and relevant customer or industry forums, including AHA, SCCM, NANN, AAP, APIC, AACN, and WOCN.
Support onboarding, capability development, and field education for sales and clinical associates in partnership with Acute Urology sales enablement and clinical leadership.
Maintain accurate and timely documentation of customer engagements, account activities, implementation milestones, risks, and outcomes in designated business systems.
Perform other duties and support strategic initiatives as assigned.