Shreveport, LA based Clinical Specialist - Remote, USA

Calyxo

14d•$100,000 - $140,000•Remote

About The Position

Calyxo is seeking a Clinical Specialist focused on patient care and physician and staff education. The role proctors cases, independently covers CVAC procedures, and trains surgical teams in the safe and effective use of the device. The specialist provides clinical product assistance to surgeons, supporting them with knowledge of procedures, instruments, supplies, and equipment. Responsibilities also include preparing instruments, managing account inventory and associated administrative requirements, and supporting physician and sales training programs. The position is not a pathway to Territory Sales Manager because that role requires different tenure and experience. Candidates ideally live in the targeted geographical area. Case coverage may be required throughout the territory, region, or nation as assigned. The position may be filled at Clinical Specialist I, Clinical Specialist II, or Senior Clinical Specialist level, with increasing industry and procedural experience requirements. The role reports to the Regional Clinical Manager and collaborates with Clinical Specialist teams, Territory Sales Managers, physicians, and medical staff. Travel by car may be required up to 90%, including travel outside the designated territory. Calyxo is a medical device company headquartered in Pleasanton, California, founded in 2016 to address unmet needs in kidney stone treatment. The company describes its culture as diverse, inclusive, dynamic, and focused on learning and professional growth.

Requirements

Clinical experience in a role such as Scrub Tech, X-Ray Tech, RN or BSN, or Laser Tech.
Experience in surgical technique and sterile procedures in the operating room.
Ability to travel by car up to 90%.
Valid U.S. driver's license.
Compliance with relevant county, state, and federal vaccination rules.
Legal authorization to work in the United States.
For Clinical Specialist II: 1–3 years of industry experience; prior employment as a medical-device Clinical Specialist or experience with mobile lithotripsy provider companies; comfort with the pace of a startup; ability to provide intraoperative procedural guidance; and willingness to travel outside the designated territory.
For Senior Clinical Specialist: 3+ years of full-time employment at a medical-device company as a Clinical Specialist or comparable role focused on case coverage and patient outcomes, excluding equipment/service-provider roles; intraoperative coaching experience; operating-room fluency in staff and support training; a track record of success; understanding of the medical-device industry and sales processes; ability to provide intraoperative procedural guidance; comfort with a startup pace; and willingness to travel outside the designated territory.

Nice To Haves

A degree or certification in a medical-related field, such as LPN, RN, Surgical Technician, or Radiologic Technician.
Experience utilizing fluoroscopy.
Customer relationship and procedural skill development.
Urology experience for Senior Clinical Specialist.

Responsibilities

Provide clinical case coverage as assigned.
Train surgical teams to support good patient outcomes and verbally support cases during the training period.
Maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures.
Develop technical expertise to serve as an educational resource.
Interact appropriately with hospital service providers.
Maintain and prepare equipment and kits for surgery, including quality-control audits.
Troubleshoot equipment according to standard procedures.
Provide intra-operative clinical product support.
Ensure received and returned inventory matches shipping documents.
Reconcile inventory and usage, including missing inventory.
Assist with procedural training for physicians and medical staff.
Contribute to the commercial team and help ensure positive clinical outcomes.
Partner with the Territory Sales Manager on account setup, clinical engagement, case support, and clinical outcomes.
Support education for advanced practice providers, office staff, and hospital staff in partnership with the Territory Sales Manager.
Help facilitate and support residency education in partnership with the Territory Sales Manager.
Comply with company policies, including the quality policy, on-label promotion requirements, and rules for interactions with health care professionals.
Collaborate with Clinical Specialist teams to review case presentations and share peer-to-peer knowledge.
Perform other duties as assigned.