Clinical Specialist, Pelvic Health - South Bay
About The Position
This is a field-based role requiring the professional to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential. The role involves travel outside the territory for broader engagement. Medtronic Pelvic Health provides therapies for overactive bladder, non-obstructive urinary retention, and fecal incontinence using sacral neuromodulation (SNM) systems (InterStim X™️ and InterStim™️ Micro) and a percutaneous tibial neuromodulation (PTNM) system (NURO™️). The goal is to expand access to these therapies and introduce new ones to help millions of people affected by incontinence. The Clinical Specialist supports the Pelvic Health groups in surgical coverage, follow-up, support, troubleshooting, customer service, and education within a territory. In certain instances, the role may engage in basic market development activities.
Requirements
- High School Diploma or GED AND a minimum of 6 years of patient care/clinical experience
- OR Associate’s Degree AND a minimum of 4 years of patient care/clinical experience
- OR Bachelor’s Degree AND a minimum of 2 years of patient care/clinical experience
- Valid driver's license
Nice To Haves
- Clinical skill and knowledge (e.g., ability to conduct a simple trial, implant and/or refill a pump)
- Clinical experience with implantable Neuromodulation products and stim experience
- Urology experience
- Experience in servicing medical personnel on product use
- Experience working with a medical device or pharmaceutical company
- Clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care
- Qualified local candidates
- Candidates with Medtronic experience
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Responsibilities
- Represents Medtronic Pelvic Health during surgeries and implants by providing all necessary equipment and products required for the implant.
- Demonstrates expertise in all aspects of implant, follow-up support, and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation, and testing of all device systems).
- Maintains current knowledge about assigned products and services as well as competitive products.
- Proactively identifies needs in new and existing accounts and teaches a broader level of caregivers and account employees.
- Educates and trains physicians, hospital personnel, and office staff on technical matters relating to our products and therapies through one-on-one sessions, in-service education programs, seminars, and/or outside symposiums.
- Assists the district manager and in-house training department in the education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.).
- Provides sales support during or following cases such as completing necessary documentation (e.g., implant registration, temporary ID cards, packing list) and executes invoices in various situations.
- Places orders with customer service for pending purchase orders and product replacement.
- Maintains open and effective communication with all district personnel, customers, and other Medtronic employees.
- Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
- Understands all applicable quality policy/system items.
- Follows all work/quality procedures to ensure quality system compliance and high-quality work.
- Performs other related activities as assigned.
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Sales Incentive Plan (SIP)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
High school or GED
