Clinical Specialist, Pelvic Health - Richmond, VA
About The Position
This is a field-based role requiring the professional to reside within the territory and travel to multiple accounts throughout the region. A valid driver's license is essential. The role involves travel outside the territory for broader engagement. Medtronic's Neuroscience portfolio focuses on improving lives of patients with neurological disorders, spine conditions, and chronic pain. The Pelvic Health Operating Unit specifically advances care for patients with bladder and bowel control conditions using minimally invasive neuromodulation therapies. The Clinical Specialist will support the Pelvic Health Therapy groups in surgical coverage, follow-up, support, troubleshooting, customer service, and education within a territory. Basic market development activities may also be involved.
Requirements
- High School Diploma or GED AND a minimum of 6 years of patient care/clinical experience; OR Associate’s Degree AND a minimum of 4 years of patient care/clinical experience; OR Bachelor’s Degree AND a minimum of 2 years of patient care/clinical experience.
- Must have a valid driver's license and active vehicle insurance policy.
- Driving record will be reviewed and considered.
- Must be able to drive approximately 50% of the time within assigned territory.
- May require overnight travel.
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Nice To Haves
- Bachelor's or Master's Degree
- Clinical skill and knowledge (e.g., ability to conduct a simple trial, implant and/or refill a pump)
- Clinical experience with implantable Neuromodulation products and stim experience
- Experience in servicing medical personnel on product use
- Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care
- Ability to communicate effectively with sales and health care professionals
- Ability to coach others on use of products and clinical applications
- Excellent organizational skills
- Ability to prioritize under pressure
- Ability to manage multiple tasks simultaneously
- Preference will be given to local qualified candidates and candidates with Medtronic experience
Responsibilities
- Represents Medtronic Pelvic Health during surgeries and implants by providing all necessary equipment and products.
- Demonstrates expertise in all aspects of implant, follow-up support, and troubleshooting techniques.
- Maintains current knowledge about assigned products and services as well as competitive products.
- Proactively identifies needs and teaches a broader level of caregivers and account employees for new and existing accounts.
- Educates and trains physicians, hospital personnel, and office staff on technical matters relating to products and therapies through one-on-one sessions, in-service education programs, seminars, and/or outside symposiums.
- Assists the district manager and in-house training department in the education/training of new employees in the district.
- Provides sales support during or following cases, such as completing necessary documentation and executing invoices.
- Places orders with customer service for pending purchase orders and product replacement.
- Maintains open and effective communication with all district personnel, customers, and other Medtronic employees.
- Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
- Understands all applicable quality policy/system items.
- Follows all work/quality procedures to ensure quality system compliance and high-quality work.
- Performs other related activities as assigned.
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
High school or GED
