Clinical Specialist, Pain Interventions - Las Vegas, NV

Medtronic•Las Vegas, NV
•$76,000 - $114,000•Onsite

About The Position

The Clinical Specialist supports Medtronic Neuromodulation Pain and Target Drug Delivery therapies across greater Las Vegas, Nevada. This is a field-based position requiring residence within the territory and driving to multiple customer accounts. The specialist provides clinical and technical support for surgical procedures, patient follow-up, troubleshooting, programming, and education. The role also supports basic market development activities as territory needs require. The specialist serves as a device resource for clinicians, patients, and healthcare staff, helps manage patients through clinical phases, and supports account relationships and territory goals. The position requires schedule flexibility for clinical events, including occasional evenings, nights, weekends, and overnight travel. It involves driving approximately 50% of the time within the assigned territory, with occasional travel to other districts.

Requirements

  • High school diploma or GED and at least 6 years of clinical or medical sales experience; or an associate degree and at least 4 years of such experience; or a bachelor's degree and at least 2 years of such experience.
  • Valid driver's license and active vehicle insurance policy; driving record will be reviewed.
  • Ability to drive approximately 50% of the time within the assigned territory and undertake overnight travel when required.
  • Ability to serve as the primary resource for scheduled and unscheduled clinical events, including periodically working weekends, evenings, and nights.
  • Ability to work efficiently and autonomously with little direction outside clinical events.
  • Ability to attend national and district meetings and other training as requested.
  • Ability to use healthcare universal precautions to minimize exposure to infectious disease and radiation.
  • Ability to wear a 7–9 lb protective lead apron for extended periods in an operating room.
  • Ability to lift up to 40 lbs.
  • Ability to sit, stand, and/or walk for 8 or more hours per day and frequently bend, stoop, squat, and balance.
  • Close vision, distance vision, depth perception, and ability to adjust focus for travel and computer use.
  • For U.S. roles below Principal level, unrestricted U.S. work authorization is required at hire and throughout employment.
  • For bachelor's degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

  • Experience working in a sterile environment.
  • Clinical experience with implantable neurological products and patient care.
  • Experience servicing medical personnel on product use.
  • Experience with a medical device or pharmaceutical company and clinical experience in neurology, neurosurgery, orthopedics, the operating room, pain management, or home health care.
  • Understanding of basic reimbursement and the healthcare environment.

Responsibilities

  • Represent Medtronic as a device specialist during surgical procedures by ensuring required equipment and products are available, providing technical support and device selection, and programming and testing device systems.
  • Manage patients through clinical phases and educate them about Medtronic product features and benefits.
  • Provide clinical support for surgeries, reprogramming, troubleshooting, and follow-up in hospitals and clinics.
  • Educate and train physicians, hospital personnel, and office staff through individual sessions, in-services, education programs, seminars, and symposia as directed by leadership.
  • Respond promptly and professionally to device-related inquiries from customers and patients.
  • Remain flexible to support or attend clinical events outside normal business hours, including weekends and after-hours events, at the discretion of the Clinical Specialist Manager.
  • Manage inventory for case coverage, including recording product use, sales, or transfers; maintaining cycle-count accuracy; retrieving products as instructed; turning over inventory promptly; and avoiding implantation of expired or held products.
  • Support quarterly district, regional, and national initiatives by collaborating with colleagues and communicating regularly with leadership.
  • Visit accounts regularly to build and maintain relationships with office staff and healthcare providers.
  • Place orders with customer service for pending purchase orders and product replacement.
  • Work with materials management to collect purchase orders for covered cases within the territory or district.
  • Assist Management and Sales Training with training new district employees.
  • Use Excel, a mobile phone, an iPad, a laptop, and/or a Samsung tablet regularly.
  • Manage business expenses and budgets effectively and within the required timeframe.
  • Travel to cover cases within the district and occasionally in other districts as directed by the District Sales Manager.

Benefits

  • Competitive salary and flexible benefits package.
  • Sales Incentive Plan (SIP) with the opportunity to earn incentive compensation for achieving or exceeding goals.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Healthcare Flexible Spending Account.
  • Life insurance.
  • Long-term disability leave.
  • Dependent daycare spending account.
  • Tuition assistance/reimbursement.
  • Global well-being program (Simple Steps).
  • Incentive plans.
  • 401(k) plan with employer contribution and match.
  • Short-term disability.
  • Paid time off.
  • Paid holidays.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
  • Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.
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