Clinical Specialist CRM - Sarasota / Fort Myers

Medtronic • Sarasota, FL

4d • $72,000 - $90,000

About The Position

Provide technical, educational, operational, and sales support to help the district meet Cardiac Rhythm Management (CRM) sales and customer service objectives. The role supports the Sarasota territory; the employee must reside within the assigned area, travel regularly to customer accounts, and be available for urgent customer needs, weekend and holiday coverage, and occasional after-hours coverage as business needs require. A valid driver’s license, active auto insurance, and a driving record meeting company standards are required.

The CRM portfolio includes pacing, defibrillation, and remote-monitoring therapies and solutions. Clinical Specialists support customers and clinical outcomes through technical assistance, education, operational coordination, and collaboration with sales and field teams. The role involves extensive territory travel, frequent independent driving, and work in clinical environments with specified physical demands and exposure conditions.

Medtronic describes its mission as alleviating pain, restoring health, and extending life. The company reports approximately 95,000 employees working across more than 150 countries.

Requirements

• High school diploma and at least 6 years of work experience, or an associate degree and at least 4 years, or a bachelor’s degree and at least 2 years of work experience.
• Qualifying work experience must be in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing.
• Must reside within the assigned territory.
• Valid driver’s license, active auto insurance, and a driving record that meets company standards.
• For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

• Bachelor’s degree in nursing, life sciences, or biomedical engineering.
• At least 2 years of experience in a cath lab, EP lab, hospital, or clinic, with cardiology knowledge.
• Thorough working knowledge of medical terminology and the medical device industry.
• Expertise with Microsoft tools and other applications, such as SalesForce.com.
• Ability to meet vendor credentialing requirements.
• Ability to coordinate or participate in numerous tasks and projects in a fast-paced, organized manner while meeting deadlines.

Responsibilities

• Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, troubleshooting, and applying knowledge from CRM field training.
• Coordinate operational support by maintaining accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
• Educate physicians, hospital staff, office personnel, and field team members about CRM products, therapies, and solutions.
• Support the onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Stay current on new CRM products, therapies, solutions, and patient management offerings.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, including frequent independent driving, approximately 80% of the time.
• Perform physical job requirements including frequent two-handed lifting of up to 40 pounds, sitting, standing, and walking for 8 or more hours per day, and regularly bending, stooping, squatting, and maintaining balance.
• Work in clinical environments with exposure to eye protection, infectious disease, and radiation; wear 7–9 pounds of lead for extended periods; use computers and mobile devices; and maintain the vision capabilities needed for patient care and field responsibilities.
• Be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Global well-being program
• Incentive plans
• 401(k) plan with employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
• Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums
• Sales Incentive Plan opportunity for significant incentive compensation for achieving or exceeding goals

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED