Clinical Specialist, CRM - Columbia, SC

Abbott • Columbia, SC

3d • $61,300 - $122,700 • Remote

About The Position

The Clinical Specialist, CRM is a field-based position based in Columbia, South Carolina, within Abbott’s Cardiac Rhythm Management division. Under general direction, the role provides engineering, sales, educational, and technical support related to CRM products and responds to inquiries from physicians, healthcare professionals, patients, and field sales staff. The specialist serves as a clinical interface between the medical community and the business, builds customer relationships, provides product expertise, and supports CRM sales representatives. The role also develops and facilitates training for healthcare professionals. Travel is required approximately 25% of the time.

Requirements

• Bachelor’s degree in biomedical engineering or a related field, or equivalent healthcare experience.
• At least 2 years of related experience or a program certification from an accredited cardiac training program.
• Capability to obtain certification in CRM products.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with catheterization lab and operating room procedures and protocol.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills, including the ability to meet deadlines.
• Detail-oriented and able to work independently.
• Ability to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve goals.
• Ability to manage multiple assignments simultaneously and efficiently.
• Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs used to develop presentation materials.

Responsibilities

• Act as a clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Provide engineering, sales, educational, and clinical support in response to field inquiries as needed.
• Maintain command of CRM products, related product and technical knowledge, trends, and players.
• Develop, lead, and/or facilitate training sessions and other CRM product programs for healthcare professionals.
• Provide backup support to CRM Sales Representatives.

Benefits

• Potential eligibility for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, offering a path to earning a bachelor’s degree.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level