Clinical Solutions Manager (US East Region)

EnsoData • Madison, WI

4d • Hybrid

About The Position

The Clinical Solutions Manager leads and develops a team of Clinical Solutions Specialists responsible for delivering clinical demonstrations, training, and customer enablement across assigned regions. This role ensures consistent, high-quality clinical engagement throughout the customer lifecycle—from pre-sale support through post-implementation adoption—while serving as a senior clinical partner to Sales, Customer Success, and Product teams. On a given day, this could include: People management including coaching and developing a team of Clinical Solutions Specialists Clinical strategy and execution which starts with owning the clinical engagement model across the customer journey, ensuring consistent, high-quality demonstrations, training, and adoption support. Partnering with sales and the commercial team to support pipeline strategy, deal execution, and regional coverage planning. Customer success and adoption leadership collaboration to drive clinical adoption, utilization and value realization. Acting as a liaison for cross-functional collaboration and enablement with Product, Engineering, Marketing, and Regulatory/Quality teams. Responsible for ensuring compliance and professional standards across the team to include, but not limited to, regulatory and quality standards applicable to medical devices and SaMD.

Requirements

• 7+ years of years of progressive clinical, clinical applications, or healthcare technology experience.
• 3+ years of people management experience, preferably leading customer-facing clinical or technical teams. Equivalent experience will be considered.
• Bachelor's degree in a clinical, scientific, or healthcare-related field.
• Demonstrated experience supporting sales cycles, clinical demonstrations, and customer training in healthcare settings.
• Experience working cross-functionally with Sales, Customer Success, and Product teams.
• Willingness to travel approximately once per quarter in the assigned region and, occasionally, to Madison, WI.

Nice To Haves

• Active or prior clinical licensure or certification (e.g., RPSGT, CCSH).
• Experience with medical devices, digital health, or Software as a Medical Device (SaMD).
• Experience scaling teams and processes in a startup or growth-stage company.
• Familiarity with CRM tools, enablement platforms, and healthcare IT systems (EHR exposure a plus).

Responsibilities

• People management including coaching and developing a team of Clinical Solutions Specialists
• Clinical strategy and execution which starts with owning the clinical engagement model across the customer journey, ensuring consistent, high-quality demonstrations, training, and adoption support.
• Partnering with sales and the commercial team to support pipeline strategy, deal execution, and regional coverage planning.
• Customer success and adoption leadership collaboration to drive clinical adoption, utilization and value realization.
• Acting as a liaison for cross-functional collaboration and enablement with Product, Engineering, Marketing, and Regulatory/Quality teams.
• Responsible for ensuring compliance and professional standards across the team to include, but not limited to, regulatory and quality standards applicable to medical devices and SaMD.

Benefits

• Hybrid/Remote Company
• Health, dental, and vision insurance
• Paid time off options
• Stock options
• Company Bonus Program
• 401k
• Team Summits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior