Clinical Solutions Manager (US East Region)

EnsoData • Madison, WI

5d • Hybrid

About The Position

The Clinical Solutions Manager leads and develops a team of Clinical Solutions Specialists responsible for delivering clinical demonstrations, training, and customer enablement across assigned regions. This role ensures consistent, high-quality clinical engagement throughout the customer lifecycle—from pre-sale support through post-implementation adoption—while serving as a senior clinical partner to Sales, Customer Success, and Product teams.

Requirements

• 7+ years of years of progressive clinical, clinical applications, or healthcare technology experience.
• 3+ years of people management experience, preferably leading customer-facing clinical or technical teams. Equivalent experience will be considered.
• Bachelor's degree in a clinical, scientific, or healthcare-related field.
• Demonstrated experience supporting sales cycles, clinical demonstrations, and customer training in healthcare settings.
• Experience working cross-functionally with Sales, Customer Success, and Product teams.
• Willingness to travel approximately once per quarter in the assigned region and, occasionally, to Madison, WI.

Nice To Haves

• Active or prior clinical licensure or certification (e.g., RPSGT, CCSH).
• Experience with medical devices, digital health, or Software as a Medical Device (SaMD).
• Experience scaling teams and processes in a startup or growth-stage company.
• Familiarity with CRM tools, enablement platforms, and healthcare IT systems (EHR exposure a plus).

Responsibilities

• People management including coaching and developing a team of Clinical Solutions Specialists
• Clinical strategy and execution which starts with owning the clinical engagement model across the customer journey, ensuring consistent, high-quality demonstrations, training, and adoption support.
• Partnering with sales and the commercial team to support pipeline strategy, deal execution, and regional coverage planning.
• Customer success and adoption leadership collaboration to drive clinical adoption, utilization and value realization.
• Acting as a liaison for cross-functional collaboration and enablement with Product, Engineering, Marketing, and Regulatory/Quality teams.
• Responsible for ensuring compliance and professional standards across the team to include, but not limited to, regulatory and quality standards applicable to medical devices and SaMD.

Benefits

• Hybrid/Remote Company
• Health, dental, and vision insurance
• Paid time off options
• Stock options
• Company Bonus Program
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Senior