Clinical Solutions Manager- Informatics

Medline Industries, LP • New York, NY

2d • $101,000 - $152,000 • Onsite

About The Position

This is an excellent opportunity to blend your Operating Room experience with your informatics or data analysis education/experience. This will be located onsite in the Bronx. The role involves identifying and supporting field sales efforts with one primary customer through clinical and educational customer needs assessment, product and procedural training, and required customer follow up. It also includes optimizing the surgical preference card system and linking clinical practice with products and programs. Building strategic alliances with customers and sales representatives is key to executing successful value-add programs.

Requirements

• Bachelor's Degree
• Licensed RN or Operating Room Technician
• At least 5 years of Operating Room clinical experience in a hospital
• Ability to build positive customer relationships while providing clinical consultative feedback
• Strong Business Acumen
• Experience presenting to and coordinating professional level meetings, including preparation of agendas, presentations and documenting meeting outcomes, etc.
• Strong skills with Microsoft Office suite of products
• Data analysis experience

Nice To Haves

• MBA or MSN
• Informatics/Clinical data analytics education and/or experience
• Value analysis
• Supply chain experience

Responsibilities

• Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities
• Identify and support field sales efforts through customer needs assessment, product and procedural training, and required customer follow up (i.e., letters, approved product information, samples, educational materials, professional guidelines and standards related to best practices, and clinical/evidence-based research articles)
• Maintain and develop expertise on OR products
• Work in conjunction with sales representatives, sales management and the customer to properly identify, prioritize targets, and achieve shared goals
• Provide written and verbal communication to sales management and sales representatives regarding field activity and account information
• Participate as a clinical team representative on project teams, committees and in meetings with various corporate departments to provide input as to the clinical perspectives on products and issues
• Reviews and assesses applicable financial, clinical, and operational data, as well as evidence-based literature to assist teams in evaluating new supplies and new technology, using evidence based clinical data, benchmarked best practices and data driven analysis
• Keep current with medical literature, clinical initiatives/guidelines, competitive landscape, and industry trends and communicate with sales management, marketing and other appropriate corporate departments
• Maintain professional and clinical continuing education, licensure, and credentials as applicable to clinical specialty
• Conduct Quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations

Benefits

• health insurance
• life and disability
• 401(k) contributions
• paid time off
• Employee Assistance Program
• Employee Resource Groups
• Employee Service Corp

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level