About The Position

The Clinical Social Worker works in the Emergency Department and inpatient setting at Trinity Health Grand Rapids Hospital. This role conducts psychosocial assessments, identifies barriers and risks affecting care, and develops individualized discharge and transition plans. The position manages cases in accordance with organizational, regulatory, and professional standards and intervenes in complex situations such as crises, abuse or neglect concerns, behavioral health needs, guardianship, end-of-life planning, homelessness, and substance use disorders. The social worker provides supportive interventions, coordinates with patients, families, healthcare teams, post-acute providers, and community agencies, and advocates for patients and families. The role also educates patients and families about resources, healthcare decisions, advance care planning, community services, and transition options, while promoting autonomy, dignity, and informed decision-making. The Emergency Department is a fast-paced, high-acuity environment requiring comfort with stressful situations and multiple high-priority demands.

Requirements

  • Master’s Degree in Social Work (MSW).
  • Current Limited License in Social Work in the State of Michigan.
  • Two to five years of social work experience in a healthcare setting.
  • Ability to work in a fast-paced, high-acuity environment and manage stressful, emotionally charged situations and multiple high-priority demands.

Nice To Haves

  • Current full social work licensure in the State of Michigan.
  • Previous hospital social work experience.

Responsibilities

  • Conduct comprehensive psychosocial assessments to identify patient, family, social, behavioral, financial, environmental, and community resource needs that may affect care, treatment, and discharge planning.
  • Identify barriers to care, complex psychosocial concerns, safety risks, and social determinants of health that may affect patient outcomes.
  • Assess patient and family needs and develop individualized discharge and transition plans using evidence-based practice, professional knowledge, and skilled intervention.
  • Manage assigned cases according to organizational standards, regulatory requirements, and professional social work practice standards.
  • Intervene in complex situations involving crisis management, adjustment to illness, family dynamics, abuse or neglect concerns, behavioral health needs, guardianship issues, end-of-life planning, homelessness, substance use disorders, and other psychosocial challenges.
  • Provide active listening and supportive interventions to help patients and families cope with illness, hospitalization, and life-changing events.
  • Coordinate and collaborate with patients, families, multidisciplinary team members, post-acute providers, community agencies, and other stakeholders.
  • Build professional relationships, advocate, negotiate solutions, and work collaboratively with people from diverse cultural, socioeconomic, and educational backgrounds.
  • Establish and promote collaborative relationships with physicians, nurses, case managers, therapists, community agencies, and other healthcare team members.
  • Serve as a patient and family advocate.
  • Educate patients and families about available resources, healthcare decision-making, advance care planning, community services, and transition-of-care options.
  • Promote patient autonomy, self-determination, dignity, and informed decision-making while supporting compliance with applicable laws, regulations, and organizational policies.
  • Demonstrate Trinity Health culture actions and values in support of its vision of being the most trusted health partner for life.
  • Perform other related duties as assigned.
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