Clinical Social Worker - Swing Shift - Emergency Department

Trinity Health•Grand Rapids, MI

10d•Onsite

About The Position

The Clinical Social Worker provides social work services in the Emergency Department at Trinity Health Grand Rapids Hospital. In this fast-paced, high-acuity environment, the role uses psychosocial assessment skills and critical thinking to identify needs and barriers affecting patient care, outcomes, and discharge planning. The social worker develops individualized discharge and transition plans, manages assigned cases according to organizational, regulatory, and professional standards, and intervenes in complex psychosocial situations. The role also supports patients and families through illness and hospitalization, coordinates with healthcare teams and community partners, advocates for patients and families, and provides education about resources and care decisions. Successful candidates are comfortable working in stressful, emotionally charged situations and managing multiple high-priority demands while providing patient advocacy and support. The position is based at Trinity Health Grand Rapids Hospital and works three 12-hour shifts per week, with various hours on a mid or night shift. The role incorporates Trinity Health’s culture, actions, and values and may include other related duties as assigned.

Requirements

Master’s Degree in Social Work (MSW).
Current Limited License in Social Work in the State of Michigan.
Two to five years of social work experience in a healthcare setting.
Ability to work in a fast-paced, high-acuity emergency department and manage stressful, emotionally charged situations and multiple high-priority demands.

Nice To Haves

Current full social work licensure in the State of Michigan.
Previous hospital social work experience.

Responsibilities

Conduct comprehensive psychosocial assessments to identify patient, family, social, behavioral, financial, environmental, and community resource needs that may affect care, treatment, and discharge planning.
Identify barriers to care, complex psychosocial concerns, safety risks, and social determinants of health that may affect patient outcomes.
Assess patient and family needs and develop individualized discharge and transition plans using evidence-based practice, professional knowledge, and skilled intervention.
Manage assigned cases according to organizational standards, regulatory requirements, and professional social work practice standards.
Intervene in complex situations involving crisis management, adjustment to illness, family dynamics, abuse or neglect concerns, behavioral health needs, guardianship issues, end-of-life planning, homelessness, substance use disorders, and other psychosocial challenges.
Use active listening and supportive interventions to help patients and families cope with illness, hospitalization, and life-changing events.
Coordinate and collaborate with patients, families, multidisciplinary team members, post-acute providers, community agencies, and other stakeholders.
Build professional relationships, advocate effectively, negotiate solutions, and work collaboratively with people from diverse cultural, socioeconomic, and educational backgrounds.
Establish and promote collaborative relationships with physicians, nurses, case managers, therapists, community agencies, and other healthcare team members.
Serve as a patient and family advocate.
Educate patients and families about available resources, healthcare decision-making, advance care planning, community services, and transition-of-care options.
Promote patient autonomy, self-determination, dignity, and informed decision-making while supporting compliance with applicable laws, regulations, and organizational policies.
Demonstrate Trinity Health culture actions and values in support of its vision of being the most trusted health partner for life.
Perform other related duties as assigned.