Clinical Social Worker - Swing Shift - Emergency Department

Trinity Health•Grand Rapids, MI
•Onsite

About The Position

The Social Worker Masters provides social work services in the Trinity Health Grand Rapids Hospital Emergency Department and inpatient units. This role conducts psychosocial assessments, identifies barriers and risks affecting care, and develops individualized discharge and transition plans. The position supports patients and families facing complex situations, provides crisis intervention and emotional support, coordinates care with healthcare teams and community partners, and advocates for patient autonomy and informed decision-making. The Emergency Department is a fast-paced, high-acuity environment. Successful candidates are energized by a fast pace, comfortable working in stressful and emotionally charged situations, and able to manage multiple high-priority demands while providing patient advocacy and support. The schedule is three 12-hour shifts per week at various mid- or night-shift hours and includes every Sunday supporting inpatient units.

Requirements

  • Master’s Degree in Social Work (MSW).
  • Current Limited License in Social Work in the State of Michigan.
  • Two to five years of Social Work experience in a health care setting.
  • Ability to work in a fast-paced, high-acuity environment and manage multiple high-priority demands.
  • Comfort working in stressful and emotionally charged situations.

Nice To Haves

  • Current full social work licensure in the State of Michigan.
  • Previous hospital social work experience.

Responsibilities

  • Conduct comprehensive psychosocial assessments to identify patient, family, social, behavioral, financial, environmental, and community resource needs that may affect care, treatment, and discharge planning.
  • Identify barriers to care, complex psychosocial concerns, safety risks, and social determinants of health that may affect patient outcomes.
  • Assess patient and family needs and develop individualized discharge and transition plans using evidence-based practice, professional knowledge, and skilled intervention.
  • Manage assigned cases according to organizational standards, regulatory requirements, and professional social work practice standards.
  • Intervene in complex situations involving crisis management, adjustment to illness, family dynamics, abuse or neglect concerns, behavioral health needs, guardianship issues, end-of-life planning, homelessness, substance use disorders, and other psychosocial challenges.
  • Use active listening and supportive interventions to help patients and families cope with illness, hospitalization, and life-changing events.
  • Coordinate and collaborate with patients, families, multidisciplinary team members, post-acute providers, community agencies, and other stakeholders.
  • Build professional relationships, advocate effectively, negotiate solutions, and work collaboratively with people from diverse cultural, socioeconomic, and educational backgrounds.
  • Establish and promote collaborative relationships with physicians, nurses, case managers, therapists, community agencies, and other healthcare team members.
  • Serve as a patient and family advocate.
  • Educate patients and families about resources, healthcare decision-making, advance care planning, community services, and transition-of-care options.
  • Promote patient autonomy, self-determination, dignity, and informed decision-making while supporting compliance with applicable laws, regulations, and organizational policies.
  • Demonstrate Trinity Health culture actions and values in support of its vision of being the most trusted health partner for life.
  • Perform other related duties as assigned.
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