Clinical Social Worker (Roving Team)

University of California, San Francisco•San Francisco, CA

6d•Onsite

About The Position

Under the general supervision of the Clinical Supervisor of the Roving Team, the Clinical Social Worker I/II conducts in-person outreach at permanent supportive housing sites, including single-room-occupancy hotels in San Francisco’s Tenderloin, South of Market, and Mission neighborhoods. These sites house formerly homeless adults placed through city housing subsidies. The role engages high-risk clients with mental illness, complex medical needs, and/or substance use to support housing retention and reduce the risk of eviction and a return to homelessness by building relationships and connecting clients with needed services. The clinician maintains a caseload and provides community-based clinical case management, including engagement, assessment, treatment planning, psychotherapy, crisis intervention, 5150 assessments and holds, substance-use treatment, psychoeducation, referrals, coordination with property management and housing-site support staff, advocacy, family communication, and mandated reporting as needed. The clinician coordinates and consults with acute hospitals and outpatient medical providers to improve continuity of care. Interventions, assessments, and referrals are documented promptly in Epic or other electronic medical records. Other duties may be assigned. The role requires a basic understanding of DSM-5 diagnostic criteria, harm-reduction principles, trauma-informed care, and anti-racism. The clinician works with diverse and multicultural teams, clients, and communities, contributes to culturally focused clinical interventions, and practices cultural humility and anti-racism. The Supportive Housing Teams hold a two-hour weekly clinical team meeting for training, resource sharing, peer support, and case consultation, and each clinician receives one hour of clinical supervision weekly. The position is in the Department of Psychiatry at ZSFG, which integrates medical, psychiatric, and addiction treatment services. The work involves lifting up to 50 pounds, walking several miles per day, and climbing stairs.

Requirements

For CSW I: Master’s degree in social work, psychology, or a related field from an accredited university, and registration with the Board of Behavioral Science as an Associate Clinical Social Worker (ACSW), Intern Marriage Family Therapist (IMFT), or Associate Professional Clinical Counselor, or an equivalent combination of education and experience.
For CSW II: The CSW I requirements, plus a Master’s degree in social work, psychology, counseling, or a related field from an accredited university and possession of the requirements necessary to apply for licensure as determined by the California Board of Behavioral Science, or an equivalent combination of education and experience.
Knowledge and abilities essential to performing the assigned duties.
Ability to work collaboratively and communicate effectively with others.
Ability to work under pressure in a high-stress, high-volume area and meet deadlines.
Ability to follow oral and written instructions accurately and pay attention to detail.
Ability to prepare written activity summaries efficiently, set priorities, and complete reports within required timeframes.
Knowledge of medical and/or psychiatric terminology.
Excellent communication and interpersonal skills.
Ability to work as a team member in a culturally diverse setting.
Ability to lift 50 pounds and climb stairs.
Demonstrated excellent attendance and reliability.
Understanding of mental health issues and the recovery model, and sensitivity toward mental health clients.
Ability to work with clients and program staff from diverse cultural and social-class backgrounds.
Case-management experience.
Experience working with people with severe mental health symptoms and related behaviors, people who use substances, and people experiencing homelessness.
Experience providing community-based case management and ability to conduct outreach.

Nice To Haves

Spanish language fluency.
Prior related UC experience.

Responsibilities

Provide ongoing mental health services, including individual, group, and family psychotherapy, crisis intervention, clinical case management, and intensive outreach and engagement to a caseload of formerly homeless clients in permanent supportive or scattered-site housing.
Help clients stabilize and maintain housing and connect them to longer-term mental health, substance-use, medical, and other services.
Develop clinically appropriate discharge plans and terminations.
Coordinate services with housing providers and community partners to develop effective treatment strategies.
Advocate for and coordinate treatment with agencies, families, and clients.
Conduct assessments, facilitate linkage to ongoing care, and provide 5150 and crisis-intervention services as needed.
Track client contacts, assessments, referrals, and eviction-related information; use Medi-Cal billing; and maintain records in Epic or other electronic medical records in accordance with City and County and Medi-Cal requirements.
Meet program productivity standards, assist with quality-improvement requests, and complete service sheets and other service documentation promptly.
Attend staff and other assigned meetings and participate in training sessions, including in-services and grand rounds.
Identify program problems and make recommendations to supervisory and administrative staff.
Perform other duties as assigned.