Clinical Social Worker MSW - Case Management

Health First Careers•Brevard County, FL
•Onsite

About The Position

The Social Worker MSW provides psychosocial assessment, planning, intervention, and evaluation to coordinate patient care and support quality, safety, customer service, and stewardship. The role uses current knowledge of hospital and community resources to promote optimal outcomes and coordinates psychosocial services for assigned patients in collaboration with patients, families, physicians, the patient care team, and payers. This role is onsite at Viera Hospital and works 10-hour shifts from 10:00 a.m. to 8:00 p.m. on Thursday, Friday, Saturday, and Sunday. The position is full-time.

Requirements

  • Master’s degree in Social Work, or a Bachelor’s degree in Social Work and a master’s degree in a related field.
  • At least one year of previous social work experience.
  • Current American Heart Association Basic Life Support Healthcare Provider Completion Card upon hire and maintained.
  • Basic computer skills, including knowledge of MS Office Outlook and Word.
  • Current knowledge of healthcare economic issues affecting acute care.
  • Working knowledge of social work scope of practice and current issues affecting healthcare.
  • Understanding of payer and reimbursement practices and regulations.
  • Ability to understand and comply with federal and state regulatory standards of care.
  • Ability to handle multiple demands effectively in a short timeframe.

Nice To Haves

  • CCM or ACM Case Management Certification.
  • Case management experience in a hospital setting.

Responsibilities

  • Coordinate referrals for appropriate post-acute services in a timely manner.
  • Communicate with patients or caregivers and physicians about payer or other financial issues.
  • Coordinate and document complex discharge plans.
  • Collaboratively establish desired discharge goals and communicate discharge plans and options to patients, families, physicians, and staff.
  • Participate in patient care conferences and ethics consultations as indicated.
  • Provide counseling and research placement alternatives for patients experiencing substance abuse, mental health, homelessness, or indigence.
  • Facilitate and participate in transfers for Baker Act and Marchman placements to mental health facilities.
  • Provide therapeutic interventions with patients and families as needed.
  • Complete mandatory reporting processes.
  • Facilitate referrals for post-discharge psychosocial, therapeutic, and other assigned needs.
  • Identify system or process breakdowns and opportunities for improvement.
  • Communicate avoidable delays through the escalation process to remove barriers to progression of care.
  • Ensure compliance with regulatory standards, identify risk-management and quality issues, and report them as required.
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