This role provides member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services that engage members in total healthcare solutions. The technician will comply with company policies, procedures, and standards of ethics and integrity, utilizing the Open Door Policy. Responsibilities include operating hardware, processing member purchases, and handling payments, returns, and exchanges. The role also involves providing Pharmacy products and services by assisting with prescription and OTC orders, stocking and securing supplies, entering prescription information, and completing required documentation. Additionally, the technician will receive and stock merchandise, organize the Pharmacy area, and administer clinical service programs like immunizations and point-of-care testing in compliance with state regulations. Inventory management, including monitoring stock levels and placing orders, is also a key function. Collaboration with healthcare professionals for accurate medication dispensation and participation in training programs to stay updated on industry standards are expected. The role emphasizes respecting individuals, acting with integrity, serving customers and members, and striving for excellence through continuous improvement and a willingness to learn.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed