Clinical Services Manager - Trauma Surgical Cardiovascular ICU (H4)

University of Arkansas • Little Rock, AR

8d

About The Position

The Clinical Services Manager (CSM) supervises and coordinates the daily operations of the designated unit, including patient care and clinic/unit business processes. The role is based in the 24-bed Trauma Surgical Cardiovascular Intensive Care Unit (H4), which cares for trauma patients with conditions such as accident-related injuries, blunt or penetrating trauma, bone and joint injuries, spinal trauma, and traumatic brain injuries. The unit also cares for surgical patients, including solid organ transplant recipients and patients recovering from abdominal and other surgeries requiring ICU monitoring, as well as cardiovascular patients following procedures such as coronary artery bypass grafting, heart valve repair or replacement, thoracotomy, carotid endarterectomy, and other vascular interventions.

The manager functions as a working supervisor, monitors unit status, and addresses operational and patient-care needs. The role includes coordinating with department leadership and administration, overseeing quality assurance activities, and managing unit resources within budgetary limits. Employees must be fitted for and capable of donning and performing routine tasks in personal protective equipment, including N95 masks, PAPR, or CAPR.

Requirements

• Bachelor’s degree in nursing (BSN).
• Valid Registered Nurse (RN) license.
• Five or more years of experience in nursing, including at least three years in a supervisory capacity.
• Must be fitted for and capable of donning and performing routine tasks in N95 masks, Powered Air Purifying Respirators (PAPR), or Controlled Air Purifying Respirators (CAPR).

Nice To Haves

• Master’s degree in nursing (MSN).

Responsibilities

• Identify clinic/unit needs requiring intervention or revision through effective analytical work.
• Serve as a liaison with the Director and Administration, exchanging information and identifying problems or needs related to clinical activity.
• Maintain awareness of clinic/unit status and potential problems by functioning as a working supervisor.
• Supervise and implement Quality Assurance studies, provide reports to appropriate personnel, and analyze critical factors in patient care to enhance care quality.
• Compare and analyze clinic/unit expenditures monthly against the general ledger and use staff, space, and supplies effectively within budgetary restraints.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager