Clinical Services Manager - Trauma Surgical Cardiovascular ICU (H4)

University of Arkansas System • Little Rock, AR

10d

About The Position

The Clinical Services Manager (CSM) supervises and coordinates the daily operations of the designated unit, including patient care and clinic/unit business processes. The position is for the 24-bed Trauma Surgical Cardiovascular Intensive Care Unit (H4), which cares for trauma, surgical, and cardiovascular patients. Trauma care includes patients with accident-related injuries, blunt or penetrating trauma, bone and joint injuries, spinal trauma, and traumatic brain injuries. Surgical care includes patients following solid organ transplants, abdominal surgeries, and other surgical interventions requiring additional ICU monitoring. Cardiovascular care includes patients following coronary artery bypass grafting, heart valve repair or replacement, thoracotomy, carotid endarterectomy, and other vascular interventions.

The manager serves as a working supervisor, monitors unit status, supports quality assurance and patient-care improvement, and oversees efficient use of staffing, space, and supplies within budgetary constraints. Employees must be fitted for and capable of donning and performing routine tasks in personal protective equipment, including N95 masks, Powered Air Purifying Respirators (PAPR), or Controlled Air Purifying Respirators (CAPR).

Requirements

• Bachelor’s degree in nursing (BSN).
• Valid Registered Nurse (RN) license.
• At least five years of experience in nursing, including at least three years in a supervisory capacity.
• Must be fitted for and capable of donning and performing routine tasks in N95 masks, PAPR, or CAPR.

Nice To Haves

• Master’s degree in nursing (MSN).

Responsibilities

• Identify clinic/unit needs requiring intervention or revision through effective analysis.
• Serve as a liaison with the Director and Administration, exchanging information and identifying problems or needs related to clinical activity.
• Maintain awareness of clinic/unit status and potential problems by functioning as a working supervisor.
• Supervise and implement Quality Assurance studies, provide reports to appropriate personnel, and analyze critical factors in patient care to improve its quality.
• Compare and analyze clinic/unit expenditures monthly against the general ledger, and use staff, space, and supplies effectively within budgetary restraints.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager