Clinical Services Assistant
About The Position
The Clinical Services Assistant supports clinicians in providing coordinated services and case management for adult clients with mental health and/or substance abuse issues. Working under the supervision of a licensed or credentialed clinician, the assistant contributes to client care, treatment planning, safety, medication-related tasks, and continuity of care. Employees in this position are considered essential and may be required to provide mandated shift coverage to meet programming needs. Rushford Center is a provider of addiction and mental health services, offering prevention, treatment, and recovery programs. Its services include acute care and evaluation, residential addiction treatment, individual, group, and family therapy, intensive outpatient programs, and community support programs.
Requirements
- An associate degree in Drug and Alcohol Recovery Counseling (DARC), Human Services, or a related field; alternatively, a high school diploma or GED and two years of relevant experience.
- A valid driver's license.
- Bilingual Spanish/English proficiency is required for the Latino Program only.
Nice To Haves
- A bachelor's degree in Social Work, Psychology, or a related field is preferred.
- Two years of experience in a behavioral health or substance abuse setting is preferred.
- Knowledge of the Alcoholics Anonymous or Narcotics Anonymous 12-Step Program is preferred.
- Valid CPR, Crisis Prevention Institute (CPI), and First Aid training certifications are preferred.
Responsibilities
- Provide direct care under the supervision of a licensed or credentialed clinician, including co-leading therapy groups and performing assigned case management activities to support established client outcomes.
- Provide basic counseling to help decrease client anxiety and support continuity of care.
- Prepare for and facilitate psychoeducational groups, social skill-building activities, community meetings, and other therapeutic activities.
- Implement behavioral management plans for programs or individual clients, support adherence, apply rewards and consequences, and provide counseling support to patients and families to meet plan goals.
- Conduct required safety checks, monitor floor activities, conduct intakes and searches of patient belongings, and dispose of Potentially Dangerous Items according to protocols.
- Monitor medication self-administration and assist clients with medication management; maintain required paperwork and medication counts, including controlled substances; transcribe medications according to policy; obtain vital signs; and consult nursing and medical staff as needed.
- Observe clients and communicate treatment-plan effectiveness to the Treatment Team, document client, family, and collateral-contact responses, identify variances, contribute suggestions for treatment-plan revisions, and initiate interventions as directed by the Treatment Team.
- Use community resources and make appropriate referrals to support clients’ Treatment Plans and post-discharge continuing-care plans.
- Assist with approved transportation arrangements so clients can attend programming and meet treatment-plan needs that cannot be met on site.
- Build knowledge of available client services by connecting with service, health, and employment agencies, professional groups, committees, and consortiums.
- Participate in treatment conferences, staff meetings, and in-service training.
- Perform other related duties as required.
Benefits
- Medical and dental benefits.
- 401(k) plan with employer match.
- Paid time off accruing from the date of hire, including seven paid holidays.
- Additional voluntary benefits and employee discount programs.
- Career development and growth opportunities.
- Competitive benefits program designed to support work/life balance.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
