Clinical Services Assistant - Per Diem

Hartford Healthcare • Middletown, CT

4d

About The Position

The Clinical Services Assistant assists clinicians in providing coordinated services and case management for adult clients with mental health and/or substance abuse issues. The role provides direct care under the supervision of a licensed or credentialed clinician, supports client treatment and continuing-care plans, and works with the broader Treatment Team. Employees are considered essential and may be required to provide mandated shift coverage to meet programming needs.

Rushford Center provides addiction and mental health prevention, treatment, and recovery services, including acute care and evaluation, residential addiction treatment, individual, group, and family therapy, intensive outpatient programs, and community support programs.

Requirements

• Associate degree in Drug and Alcohol Recovery Counseling (DARC), Human Services, or a related field; alternatively, a high school diploma/GED and two years of experience as indicated in the posting.
• Valid driver's license.

Nice To Haves

• Bachelor's degree in Social Work, Psychology, or a related field is preferred.
• Two years of experience in a behavioral health or substance abuse setting is preferred.
• Knowledge of the Alcoholics Anonymous or Narcotics Anonymous 12-Step Program is preferred.
• Valid CPR, Crisis Prevention Institute (CPI), and First Aid training certifications are preferred.
• Bilingual Spanish/English is required for the Latino Program only.

Responsibilities

• Provide direct care under clinician supervision, including co-leading therapy groups and performing assigned case management activities to support established client outcomes.
• Provide basic counseling to reduce client anxiety and help ensure continuity of care.
• Prepare and facilitate psychoeducational groups, social-skill-building activities, community meetings, and other therapeutic activities.
• Implement behavioral management plans for programs or individual clients, support client adherence, apply rewards and consequences, and provide counseling support to patients and families.
• Conduct required safety checks, monitor floor activities, conduct intakes and searches of patient belongings, and dispose of Potentially Dangerous Items according to protocols.
• Monitor medication self-administration and assist with medication management; maintain required paperwork and medication counts, including controlled substances; transcribe medications according to policy; obtain vital signs; and consult nursing and medical staff as needed.
• Observe clients and communicate treatment-plan effectiveness to the Treatment Team; document client, family, and collateral-contact responses; identify variances; suggest treatment-plan revisions; and initiate interventions as directed by the Treatment Team.
• Use community resources and make referrals in support of treatment and post-discharge continuing-care plans.
• Assist with approved transportation arrangements for clients attending programs or meeting treatment-plan needs off site.
• Build knowledge of available client services through connections with community service, health, and employment agencies, professional groups, committees, and consortiums.
• Participate in treatment conferences, staff meetings, and in-service training.
• Perform other related duties as required.

Benefits

• Medical and dental benefits.
• 401(k) plan with employer match.
• Paid time off accrual starting on the date of hire, including seven paid holidays.
• Additional voluntary benefits.
• Employee discount programs.
• Career development and growth opportunities.

What This Job Offers

• Education Level: Associate degree