Clinical Secretary - Mental Health Acute Adult

Methodist Health System • Richardson, TX

7d • Onsite

About The Position

The Clinical Secretary provides general office and secretarial services for the Mental Health Acute Adult department, including filing, reception, telephone duties, and word processing. The role supports an outstanding patient experience by helping maintain department operations and communicating with patients, visitors, and the clinical team.

Responsibilities include assisting with orientation for new secretaries; maintaining supply levels; performing receptionist duties; preparing accurate and complete reports, records, and clinical packets; coordinating bed-status and discharge communications; maintaining the organization and cleanliness of assigned work areas; responding to patient call bells and notifying appropriate clinical staff; and accurately transcribing physician orders.

Requirements

• High school diploma or equivalent required.
• Ability to type 30 words per minute.
• Ability to communicate professionally and effectively, orally and in writing.

Nice To Haves

• One year of work experience preferred.

Responsibilities

• Coordinates and assists in orientation for new secretaries.
• Maintains PAR levels by ordering office, clinical, and nutritional supplies as needed.
• Performs receptionist duties, including answering department telephone calls and recording complete messages, greeting patients and visitors professionally and promptly, providing general information and direction, and maintaining appointment schedules and department files.
• Prepares reports, records, and clinical packets, ensuring accuracy and completeness.
• Communicates with the clinical team regarding pending discharges, occupied and unoccupied bed status, and bed-tracking reports.
• Maintains organization and cleanliness in and around the work area, centralized nurses’ station/work area, and other assigned areas.
• Manages the patient intercom system by answering call bells promptly and notifying appropriate clinical staff in a timely manner.
• Transcribes physician orders accurately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED