Clinical Secretary -Mental Health Acute Care Adult - Full time

Methodist Health System • Richardson, TX

2d

About The Position

The Clinical Secretary provides general office and secretarial services for the Mental Health Acute Care Adult department, including filing, reception, telephone support, and word processing. The role supports a positive patient experience through effective communication and reliable administrative assistance. It also coordinates orientation for new secretaries, maintains office and clinical supplies, prepares and maintains accurate reports and records, assists with bed tracking and discharge communications, helps maintain assigned work areas, responds to patient call bells, and accurately transcribes physician orders.

Requirements

• High school diploma or equivalent required.
• Ability to type 30 words per minute.
• Ability to communicate professionally and effectively, orally and in writing.

Nice To Haves

• One year of work experience preferred.

Responsibilities

• Coordinates and assists in orientation for new secretaries.
• Maintains PAR levels by ordering office, clinical, and nutritional supplies as needed.
• Performs receptionist duties, including answering department calls and recording complete messages, greeting patients and visitors professionally and promptly, providing general information and directions, maintaining appointment schedules, and maintaining department files.
• Ensures reports, records, and clinical packets are prepared accurately and completely.
• Communicates with the clinical team about pending discharges, occupied and unoccupied bed status, and bed tracking reports.
• Maintains organization and cleanliness in and around the work area, centralized nurses’ station/work area, and other assigned areas.
• Manages the patient intercom system by answering call bells promptly and notifying appropriate clinical staff in a timely manner.
• Accurately transcribes physician orders.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED