Clinical Secretary - Program of All-Inclusive Care for the Elderly (PACE)

Sentara Health•Sentara Pace Norfolk, MA

6d•$17 - $29•Onsite

About The Position

Sentara Pace is seeking to hire a qualified individual to join our team as a Clinical Secretary. This is a Full Time position, working Monday-Friday, 8am-5pm, located in Norfolk, VA. The pay range is $17.31 - $28.85 per hour. We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits.

Requirements

High School Diploma or Equivalent (required)
Previous medical office or healthcare experience (highly preferred)
Strong organizational, multitasking, and communication skills.
Proficiency in Microsoft Suite and EMR systems.
Ability to maintain confidentiality and professionalism in a healthcare setting.
Knowledge of medical terminology and referral processes.

Responsibilities

Manage incoming calls, emails, faxes.
Maintain and coordinate the providers' schedule including appointments and calendar updates.
Process referrals and coordinate scheduling for outside specialty appointments and diagnostic services.
Operate and maintain office equipment including fax, copier, scanner, and printer machines.
Manage patient records, forms, and documentation while maintaining confidentiality and HIPAA compliance.
Greet and assist patients, visitors, and vendors courteously and professionally.
Verify and update patient demographic and insurance information.
Prepare, organize, and distribute clinic paperwork, reports, and correspondence.
Communicate effectively with providers, nursing staff, insurance companies, pharmacies, and medical offices.
Monitor office supplies and submit orders when inventory is low.
Assist with check in/out procedures.
Other clinic office duties as assigned.
Maintain a clean, organized, and efficient work environment.

Benefits

Medical, Dental, Vision plans
Paid Time Off, Paid Sick Leave, Paid Parental Leave, and Emergency Caregiver Leave
Tuition Reimbursement and Student Loan Paydown programs
401k/403B, 401a plans
Career Advancement Opportunities
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Annual discretionary bonus