Clinical Secretary - 5 Med West Evenings

Methodist Health System•Richardson, TX

About The Position

The Clinical Secretary provides general office and secretarial services, including basic filing, reception, telephone coverage, and word processing, while helping create an outstanding patient experience. The role supports the clinical department through communication, record preparation, supply management, and patient call-bell response. The position is scheduled Monday through Friday, 3 p.m. to 11 p.m. Methodist Richardson Medical Center is a 443-bed, full-service acute care hospital serving Richardson, Garland, Plano, and surrounding areas in Dallas and Collin counties. It is a Certified Comprehensive Stroke Center and provides additional services at its Campus for Continuing Care, including behavioral health and addiction recovery, inpatient rehabilitation, and long-term acute care. The organization welcomes a diverse workforce that reflects the communities it serves.

Requirements

  • High school diploma or equivalent.
  • Ability to type 30 words per minute.
  • Ability to communicate professionally and effectively, orally and in writing.

Nice To Haves

  • One year of work experience.

Responsibilities

  • Coordinate and assist with orientation for new secretaries.
  • Maintain PAR levels by ordering office, clinical, and nutritional supplies as needed.
  • Perform receptionist duties, including answering department telephone calls and recording complete messages, greeting patients and visitors professionally and promptly, providing general information and directions, and maintaining appointment schedules and department files.
  • Prepare reports, records, and clinical packets, ensuring their accuracy and completeness.
  • Communicate with the clinical team regarding pending discharges, occupied and unoccupied bed status, and bed-tracking reports.
  • Maintain organization and cleanliness in and around the work area, centralized nurses' station/work area, and other assigned areas.
  • Manage the patient intercom system by answering call bells promptly and notifying appropriate clinical staff in a timely manner.
  • Transcribe physician orders accurately.
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