Clinical Secretary - 5 Med West Evenings

Methodist Health System•Richardson, TX

About The Position

The Clinical Secretary provides general office and secretarial services for the 5 Med West department, including filing, reception, telephone support, and word processing. The role supports an outstanding patient experience through professional communication and effective administrative coordination with patients, visitors, and the clinical team.

Requirements

  • High school diploma or equivalent required.
  • Ability to type 30 words per minute.
  • Ability to communicate professionally and effectively, orally and in writing.

Nice To Haves

  • One year of work experience preferred.

Responsibilities

  • Coordinates and assists with orientation for new secretaries.
  • Maintains PAR levels by ordering office, clinical, and nutritional supplies as needed.
  • Performs receptionist duties, including answering the department telephone and recording complete messages; greeting patients and visitors professionally and promptly; providing general information and directions; and maintaining appointment schedules and department files.
  • Prepares reports, records, and clinical packets, ensuring their accuracy and completeness.
  • Communicates with the clinical team about pending discharges, occupied and unoccupied bed status, and bed-tracking reports.
  • Maintains organization and cleanliness in and around the work area, centralized nurses' station/work area, and other assigned areas.
  • Answers the patient intercom system and call bells promptly and notifies appropriate clinical staff in a timely manner.
  • Transcribes physician orders accurately.
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