Clinical Screening Coordinator (Patient/Community Outreach)

Centricity Research•Columbus, OH

13d•$24 - $25•Hybrid

About The Position

We’re looking for a Clinical Screening Coordinator to lead patient recruitment and community outreach initiatives, ensuring the enrollment of high-quality patients in accordance with Centricity Research recruitment guidelines. This role is a mix of two things in equal measure: getting out into the community — planning and running outreach events (like food truck events), building relationships with local primary care offices, and generating new recruitment channels — and spending significant time on the phone, calling and following up with patients from our database and those who've expressed interest in a study. You'll also step in for hands-on patient screening, labs, and blood draws when needed. This is primarily not a patient-facing office role day-to-day, but you should be a flexible team player who's comfortable jumping in wherever the site needs support.

Requirements

Love the idea of building community relationships and running events — you're a self-starter who can plan an outreach event from scratch and represent the organization well in person
Are comfortable being on the phone for a large part of your day and don't mind high call volumes
Communicate clearly and comfortably with patients and community partners by phone, email, and in person
Stay organized and detail-oriented when juggling outreach planning, documentation, and scheduling
Are curious about clinical research and excited to learn protocols, medical terminology, and research ethics
Feel confident with everyday computer tools (spreadsheets, databases, email) and are open to learning CTMS or EMR systems
Bring experience from a healthcare, research, or customer-facing role — experience as clinical research admin/coordinator is a great background for this role, since you're already comfortable talking with patients in that setting — or you're ready to dive in and learn on the job
Aren't squeamish about labs or blood draws, even if you haven't done them before

Responsibilities

Take ownership of planning, setting up, and running community outreach events (e.g. food truck events, health fairs, community lectures) to promote Centricity Research and generate patient interest
Brainstorm and pilot new types of outreach initiatives beyond standard events
Build and maintain relationships with local Primary Care offices to explore referral and partnership opportunities
Work with the Site Manager on enrollment and retention initiatives
Problem solve and create contingency plans to optimize enrollment via recruitment initiatives
Spend significant time on the phone (potentially several hours a day) calling patients from our existing database or those who've submitted interest in a study
Obtain and maintain a computerized database of all ad callers
Return all phone calls/email responses to interested patients within 24-48 hours
Complete database query reviews for study candidacy and conduct outbound calls for study interest
Accurately complete recruitment tracking logs and all applicable clinical trial management systems
Identify appropriate study candidacy based on knowledge of sites' recruiting and upcoming studies
Provide study metrics regularly and ongoing feedback on recruitment initiative outcomes
Complete Informed Consent and screening visits per study protocol and Centricity Research SOP
Perform delegated tasks including review of demographic info, medication history, medical history, and vital signs (blood pressure, heart rate, temperature, weight, height, waist measurements)
Be open to processing labs and performing (or learning to perform) blood draws — not a dealbreaker if you haven't done this before, but you shouldn't be squeamish about it
Complete source documents, case report forms, and data queries accurately and on time
Assist Central Recruitment, Research Operations, and/or Investigators with other tasks as needed