Clinical Scheduler

BrightSpring Health Services • Mebane, NC

1d • Onsite

About The Position

BrightSpring Health Services is seeking a passionate, dedicated Clinical Scheduler to join our team in Mebane, NC. This role offers a greater work/life balance, the ability to work independently while also having team support, and job stability with regular advancement opportunities. The Clinical Scheduler will greet visitors, answer incoming calls, take messages, select appropriate clinicians for patient assignments, and maintain visit data in the electronic medical record.

Requirements

• High school graduate or GED
• Must hold valid license in the state of practice and in the state of residence
• Current CPR certification
• Minimum of one year clinical experience, preferably in home health
• Minimum of two years of administrative experience in a healthcare environment, preferred
• Home health and/or hospice experience
• Sound knowledge of the framework, organization and function of home care
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor
• Basic clinical skills
• Professional appearance and demeanor
• Ability to develop critical thinking skills, research situations, solve complex problems and deal with a variety of issues

Nice To Haves

• Minimum of two years of administrative experience in a healthcare environment
• Home health and/or hospice experience
• Sound knowledge of the framework, organization and function of home care
• Basic clinical skills

Responsibilities

• Greets visitors in a courteous, professional, and timely manner
• Assists with answering incoming calls from patients, staff, physician offices, referral sources, etc. and transfers caller to the appropriate person or department
• Takes messages when needed and relays to the appropriate person in a timely manner
• Selects appropriate clinician for patient assignment based upon patient needs, location of the patient, and skill of the clinician
• Maintains visit data in electronic medical record

Benefits

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Mileage Reimbursement
• Generous PTO
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED