Clinical Scheduler

ACES•San Diego, CA

1d•$18 - $23•Remote

About The Position

Our goal is to help those with special needs and we feel lucky to be able to enhance the quality of life for our clients and their families every day. ACES is an ABA therapy provider dedicated to enhancing the quality of life for individuals and families impacted with autism and other developmental disorders. We were founded on the values of providing empathy, care and fun to our clients, and the role of a Clinical Scheduler is to be the front line of our service standards, providing a comfortable and seamless experience for our families and clinicians.

Requirements

Energetic self-starter with superb creative problem solving and organizational skills
Mission-driven team member, dedicated to impacting the lives of our clients
Outcome oriented- results focused with strong performance culture
Ability to thrive in fast-paced environment while multi-tasking important time-sensitive tasks
Team oriented- by being cooperative and collaborative
Tech-savvy; our current systems include CentralReach, MS Office 365, SharePoint, Avachato, Zendesk, Microsoft Dynamics
Supply chain logistics experience/education strongly preferred
Ability to exert up to 10 pounds of force and lift/move up to 15 pounds
Ability to sit for long periods of time (up to 3 hours at a time) during the scheduled workday

Responsibilities

Work directly with our clinical team members to coordinate team members and client schedules based on provided scheduling parameters, with focusing on fulfilling utilization for both parties.
Utilize industry-leading scheduling software to ensure accuracy of client and team member schedules.
Provide exceptional customer service in your daily interactions with our team members.
Work collaboratively with a variety of departments within ACES to meet the needs of your region to influence to growth.