Clinical Scheduler - Clinic

Your Health Organization•Conway, SC

4d•Onsite

About The Position

We are seeking a Clinical Scheduler to assist with all clinical scheduling needs for our Conway patients. The role of the Scheduler is responsible for ensuring a smooth registration process for new patients and efficient appointment scheduling for new and existing patients. This position will be working in the Singleton Ridge clinic daily. This is a full-time, salary-based 10 -hr position (7:00AM-6:00PM) (Monday-Thursday). About We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.

Requirements

High school diploma or equivalent required
Previous experience in a medical or healthcare setting, preferably a scheduling or administrative role.
Familiar with medical terminology, procedures, and insurance verification purposes.
Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
Excellent communication and interpersonal skills with the ability to build strong relationships at all levels of the organization.
Strong problem-solving abilities
Ability to work effectively under pressure.

Nice To Haves

An Associate's or Bachelor's Degree in Healthcare is preferred.
Preferred CMA, LPN or RN

Responsibilities

Appropriately register, verify and timely schedule patients according to the Company’s care model.
Ensure new patients are being tracked and followed until scheduled.
Schedule appointments for patients according to care model including follow-ups with healthcare providers based on availability, medical urgency, and patient preferences.
Ensure all disciplines with schedules are fully optimized.
Ensure patients are being followed and scheduled appropriately when discharged from an in-patient facility.
Ensure TCM appointments are scheduled promptly and within the required window.
Ensure strong documentation is implemented.
Interact with patients via email, patient portal, telephone, AthenaText, in-person, etc. to gather necessary information, schedule and confirm appointments, and provide pre-appointment instructions.