Clinical Scheduler

Home Care Providers of Texas • Dallas, TX

2h • Onsite

About The Position

The Clinical Scheduler is responsible for the Skilled Nursing, (Registered Nurse and Licensed Vocational Nurse) patient scheduling for HCP of Texas. This role involves scheduling patients for Start of Care (SOC) as they are set to “Admit” in the system, and discharging care plans as patients discharge from Home Health. The scheduler will communicate and coordinate with nurses to make scheduling changes as needed to accommodate patients and key in the frequency into Kinnser Wellsky as communicated by nurses via email.

Requirements

• Excellent customer service skills a must.
• Must be organized, assertive, customer service driven, computer savvy.

Nice To Haves

• A basic knowledge in healthcare setting is a plus.
• Home Health and Scheduling experience a plus.

Responsibilities

• Communicate with the RN’s when a ROC is needed and follow up for timely completion.
• Communicate with the RN’s when a supervisory visit is required.
• Ensure that every nurse is meeting productivity and be able to explain variances in productivity in bi-monthly utilization meetings with upper management.
• Maintain the weekend report and assign the proper on-call nurse for each assigned territory.
• Maintain the territory map and make corrections/adjustments as needed.
• Schedule the Home Health Aides as requests are made for them by the RN Case Managers.
• Schedule the Social Worker as requests are made for them.
• Report scheduling issues and concerns.
• Provide excellent customer service to the clinician staff, internal team, sales team and the patients and families that we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED