Clinical Sales Consultant - Southwest

ICU Medical•Austin, TX

3d•Onsite

About The Position

The Clinical Sales Consultant is responsible for attaining a sales quota in a complex clinical sales role involving capital medical devices and software with long sales cycles. The incumbent will possess a strong will to win and a desire to consult with health system and hospital stakeholders, from clinical users to C-suite executives, regarding infusion therapy best practices, current and emerging trends, and strategies to support clinical accuracy and patient outcomes.

Requirements

Must be at least 18 years of age.
Bachelor's degree from an accredited college or university is required.
Position requires active and current compliance with all credentialing requirements, including COVID-19 vaccination, to perform the essential function of your role at customer locations.
Requires excellent critical thinking, problem resolution abilities and strong technical skills, with team selling preference.
Strong skills with Microsoft Word, Excel, PowerPoint and Outlook.

Nice To Haves

Advanced degree or clinical specialty certification preferred.
Current RN licensure and critical care experience preferred.
Minimum 10 years of experience in an acute care hospital environment preferred.
Experience with implementing, using/managing infusion systems with safety software/dose error reduction software preferred.

Responsibilities

Demonstrates comprehensive knowledge of acute care hospital IV Infusion administration practices, patient throughputs, nursing practice, IV medication administration, and EMR workflows.
Expertly performs current state IV therapy assessments and creates a compelling future state clinical value proposition based on customer's organizational strategic objectives/vision.
Demonstrates leadership, flexibility, and initiative in meeting internal/external customers' needs.
Strategically works with Device Sales Specialists, Strategic Business Solution teams, and Regional Managers to prioritize opportunities.
Handles multiple projects simultaneously, prioritizing tasks based on organizational priorities, need, and judgment.
Acts as a Clinical Infusion SME, advising internal sales and other staff regarding best demonstrated practices.
Actively engages in infusion technology and industry professional organizations and remains current on emerging practice guidelines and recommendations.
Provides informed sales consultation and workflow analyses within and related to IV medication safety processes and best practices with existing and potential acute care hospital customers.
Identifies current areas of IV technology and practice-related inefficiencies, patient/clinician/provider safety concerns, infusion revenue augmentation opportunities, cost reduction, and regulatory non-compliance, and performs suggested workflow redesign and practice changes.
Actively provides industry best practices to facilitate safe infusion administration, infusion documentation accuracy, support patient therapies and outcomes, and client adoption of best practices and strategic goals.
Functions as the voice of the customer to input to internal teams on client experience, value obtained, and product/service enhancement opportunities.
Actively collaborates and builds synergistic relationships with Device Sales Specialists, Strategic Business Solutions Team, Region Managers, Product Managers, Product Research and Development teams, Implementation & Support teams, and Sales Training.
Encourages customers to submit enhancement feedback/suggestions.
Participates in future product development teams, when appropriate.
Provides input and ideas for new product development and software enhancements to ensure adherence to current healthcare and regulatory standards, as well as to ensure enhanced customer capabilities and satisfaction.
Works on special projects as assigned.