About The Position

The Clinical RN Supervisor in Neurology is responsible for ensuring excellent patient care, maintaining efficient patient flow and customer service, and supervising nursing staff. The supervisor provides input on staff evaluations and completes evaluations for their regular staff cohort. The role also supports cost containment and requires leadership skills and effective interpersonal communication. The supervisor provides operational leadership during assigned shifts, including staffing, scheduling, patient flow, and resource allocation. They coach and mentor staff, support professional development and retention, facilitate conflict resolution and shared governance, and contribute to departmental standards, policies, and procedures. They also help manage equipment and supplies, support new-hire selection and orientation, and address staff performance and conduct issues. The role ensures compliance with applicable medical laws, corporate requirements, department policies, and accreditation and licensing regulations. The supervisor participates in risk management and performance improvement, evaluates care quality and staff performance, maintains required competencies, supports orientation and education, serves as a clinical resource, and promotes evidence-based practice and best practices.

Requirements

  • Bachelor of Science in Nursing (BSN).
  • Two to four years of clinical nursing experience in the area of clinical specialty.

Responsibilities

  • Supervise, coach, and mentor staff assigned to the unit or center of excellence.
  • Lead shift operations, including patient flow and adjusting staffing and resources to changing needs.
  • Promote efficient throughput and capacity management and benchmark processes to improve practice.
  • Lead operational improvement initiatives and ensure compliance through staff coaching and mentoring.
  • Ensure staff behaviors align with UC Health and University Hospital values, mission, and vision.
  • Provide transformational leadership related to PFCC and assist with developing and revising departmental standards, policies, and procedures.
  • Manage staffing and scheduling for the staff cohort and shift.
  • Promote patient care safety and identify opportunities to improve patient satisfaction; conduct trials and report results to leadership.
  • Facilitate conflict resolution and support staff participation in decision-making through shared governance/UBC.
  • Encourage and support professional development.
  • Use resources and supplies efficiently and ensure necessary equipment and supplies are available and functioning.
  • Identify unit operational needs, including capital equipment, medical and office supplies, practice hours, minor equipment, and equipment maintenance.
  • Participate in new-hire selection and shadowing, and oversee staff orientation to maintain care standards and competency.
  • Provide coaching and professional development for assigned staff, including quarterly rounding and annual performance appraisals.
  • Counsel staff promptly when behavior or incidents negatively affect patient care or the work environment, document incidents, and participate in corrective action.
  • Promote staff retention, team building, and collaboration.
  • Ensure shift practices comply with state and federal medical laws, including EMTALA, HIPAA, and House Bill 316, and maintain corporate compliance.
  • Identify and oversee risk-management issues and ensure compliance with policies, procedures, standards, and accreditation and licensing regulations.
  • Engage staff in departmental performance-improvement activities and assist the manager in evaluating care quality and staff performance through observation, quality monitoring, interviews, and documentation review.
  • Maintain hospital-wide and department-specific nursing competencies and complete annual competencies on time.
  • Collaborate with the Department Educator or provide for orientation and identified educational needs.
  • Serve as a clinical resource for the specialty area, promote evidence-based practice, identify and operationalize best practices, and facilitate staff professional growth.
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