About The Position

The Clinical RN Supervisor in Neurology is responsible for ensuring excellent patient care, maintaining efficient patient flow and customer service, and supervising nursing staff. The supervisor provides input on staff evaluations and completes evaluations for their regular staff cohort. The role also supports cost containment and requires leadership and effective interpersonal communication skills. The supervisor leads shift operations, including staffing, scheduling, patient flow, and adjusting resources to meet changing needs. The role includes coaching and mentoring staff, promoting patient safety and satisfaction, resolving conflicts, supporting shared governance and professional development, and helping develop departmental standards, policies, and procedures. The position manages resources and equipment, participates in hiring and staff orientation, supports staff competency and performance, and addresses incidents and corrective actions. It ensures regulatory and corporate compliance, oversees risk management, and engages staff in performance-improvement activities. The supervisor also maintains nursing competencies, supports education and orientation, serves as a clinical resource in the area of specialty, and promotes evidence-based practice and staff growth.

Requirements

  • Bachelor of Science in Nursing (BSN) is required.
  • Two to four years of clinical nursing experience in the area of clinical specialty.

Responsibilities

  • Supervise, coach, and mentor staff assigned to the unit or center of excellence.
  • Lead shift operations, including patient flow and adjustment of staffing and resources to meet changing needs.
  • Promote efficient throughput, capacity management, and patient care safety.
  • Benchmark processes and lead operational improvement initiatives; coach staff to ensure compliance.
  • Ensure staff behaviors align with UC Health and University Hospital values, mission, and vision, and provide transformational leadership related to PFCC.
  • Assist with developing and revising departmental standards, policies, and procedures.
  • Manage staffing and scheduling for the staff cohort and shift.
  • Identify opportunities to improve patient satisfaction, conduct trials, and report results to leadership.
  • Facilitate conflict resolution and support shared governance and staff participation in decision-making.
  • Encourage professional development and maintain staff engagement and retention.
  • Use supplies and other resources efficiently to support timely, effective patient care.
  • Identify equipment and supply needs and ensure equipment is available and functioning properly.
  • Identify operational needs, including capital and minor equipment, medical and office supplies, hours of practice, and equipment maintenance.
  • Participate in hiring and staff orientation, including shadowing, selection, and oversight of orientation for assigned staff.
  • Provide cohort-specific coaching and professional development, including quarterly rounding and annual performance appraisals.
  • Counsel staff promptly about behaviors or incidents that negatively affect patient care or the work environment; document incidents and participate in corrective action.
  • Ensure shift practices comply with state and federal medical laws, including EMTALA, HIPAA, and House Bill 316, and enforce corporate compliance.
  • Identify and oversee risk-management issues and ensure compliance with policies, procedures, standards, and accreditation and licensing regulations.
  • Engage staff in departmental performance-improvement activities according to the department plan.
  • Assist the manager in evaluating patient-care quality and staff performance through observation, quality monitoring, interviews, and documentation review.
  • Maintain hospital-wide and department-specific nursing competencies and complete annual competencies on time.
  • Collaborate with the Department Educator or provide orientation and education to meet identified needs.
  • Serve as a clinical resource for the area of specialty, promote evidence-based practice, identify and operationalize best practices, and facilitate staff growth.
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