Clinical Resource Nurse

Northside•Atlanta, GA
•Onsite

About The Position

Will be assisting with call back queue to give callbacks to patients related to their lab results, providing clarification and messages from providers. They will serve as a line of communication to giving patient questions back to provider. Not a forward facing position, no patient care, no bedside skillset. Will be on phone for their shift assisting with backlogs and outbound calling.

Requirements

  • GA RN License
  • AHA BLS

Responsibilities

  • Assist with call back queue for patient lab results.
  • Provide clarification and messages from providers to patients.
  • Serve as a line of communication for patient questions to providers.
  • Assist with backlogs and outbound calling via phone.
  • Handle patient callbacks related to lab results.
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