Clinical Resource Manager

Mount Sinai Medical Center of Florida•Miami Beach, FL

23h

About The Position

The Clinical Resource Manager facilitates process improvements between Supply Chain Services and Clinical Services. The role coordinates and monitors consultative team efforts related to outcomes, product conversions, backorders and substitutes, contracts, education, and distribution processes. It supports physicians, nurses, and support staff with supply-chain needs to improve financial outcomes, refine business processes, and enhance quality in supply and service procurement. The manager works closely with Supply Chain Managers and Distribution to determine pricing, contract terms, supply levels, and stock or non-stock distribution options. Under the direction of the Executive Clinical Resource Director, the role manages communications and supply-management strategies and supports clinical staff in quality-improvement work involving supplies, charges, and labor practices. It also coordinates vendor evaluations, product trials and conversions, and provides product and contractual information to clinical services, Medical Staff, Supply Chain Services staff, vendors, and clinical staff. The position contributes to quality assurance initiatives, including statistical reports, procedure manuals, case-tracking reports, audits for Medical Center reimbursements, surgical-services preference-list updates, and validation of cost-saving initiatives. It assists with Requests for Proposals and implementation activities, recommends improvements to Supply Chain Services, and responds effectively to changing priorities and special assignments. The manager is expected to conduct business professionally and ethically, uphold the Medical Center’s performance standards, and protect patient and Medical Center confidentiality.

Requirements

Current Registered Nurse licensure.
Bachelor’s degree required.
At least five years of clinical experience required.
Ability to work as a team member, make sound decisions, work under pressure, and meet multiple and sometimes conflicting deadlines.

Nice To Haves

Master’s degree preferred.

Responsibilities

Facilitate process improvements between Supply Chain Services and Clinical Services.
Coordinate and monitor consultative team efforts related to outcomes, product conversions, backorders and substitutes, contracts, education, and distribution processes.
Support physicians, nurses, and support staff with supply-chain needs to improve financial outcomes, business processes, and quality in supply and service procurement.
Work with Supply Chain Managers and Distribution on pricing, contract terms, supply levels, and stock and non-stock distribution options.
Manage communications and supply-management strategies under the direction of the Executive Clinical Resource Director.
Support clinical staff in developing and implementing quality improvements involving supplies, charges, and labor practices.
Work with clinical staff and Supply Chain Services to develop processes that support organizational logistics, goals, and objectives.
Coordinate with vendors to evaluate and develop product conversions and prevent delays to hospital practices and schedules.
Coordinate product trials and conversions, and provide product information and support to clinical services, Medical Staff, and Supply Chain Services staff.
Serve as a point of contact for vendors and clinical staff seeking product and contractual information.
Communicate cost-reduction opportunities to clinical leaders and ancillary departments.
Maintain professional interactions with department managers and vendors.
Address customer-service issues and protect the dignity and confidentiality of patients and Medical Center information.
Assist with quality assurance initiatives, including statistical reports, procedure manuals, case-tracking reports, and reimbursement audits.
Recommend and help formulate improvements for Supply Chain Services.
Assist with implementation activities under the direction of the Executive Clinical Resource Director.
Support system-wide quality-improvement activities, including surgical-services preference-list updates and corrections to ensure contractual utilization and maximize savings.
Perform cost-benefit analyses and validate cost-saving initiatives.
Assist with information gathering for Requests for Proposals.
Evaluate work assignments, set priorities, and respond effectively to changing priorities and special assignments.
Conduct business with vendors and department heads professionally and ethically, and uphold Medical Center performance standards.
Perform other job-related duties as required.