Bilingual Clinical Research Assistant/Front Desk- Austin, TX (Bilingual Required)

The IMA Group • Austin, TX

1d • Onsite

About The Position

IMA Clinical Research is seeking a bilingual Clinical Research Front Desk Assistant to support daily patient coordination and administrative operations at our Austin research site. This role is ideal for someone interested in healthcare or clinical research who enjoys working directly with patients in a fast-paced, team-oriented environment. Whether you have experience in a medical office, customer service, behavioral health, or administration, this position offers the opportunity to build valuable experience within the clinical research field.

Requirements

• Bilingual required
• Strong interpersonal and communication skills
• Comfortable working in a patient-facing environment

Nice To Haves

• Prior experience in healthcare, front desk, customer service, or administration is a plus
• Interest in clinical research, psychology, healthcare, or behavioral health preferred

Responsibilities

• Welcome and assist study participants during check-in and intake
• Coordinate appointment scheduling and manage incoming calls
• Support research staff with clerical and documentation tasks
• Help collect basic participant information and assist with interviews
• Maintain organized and accurate records while ensuring a positive patient experience

Benefits

• Gain hands-on exposure to clinical research operations
• Collaborative and supportive team environment
• Excellent opportunity for recent graduates or those exploring healthcare careers
• Meaningful work supporting research that impacts patient care and treatment advancement
• Join a growing clinical research team and build experience in an expanding healthcare industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed