Clinical Research Coordinator I or II

University of Wisconsin Madison•Madison, WI

9d•Hybrid

About The Position

The UW Clinical Trials Institute (CTI), within the School of Medicine and Public Health, is hiring an entry-level or experienced full-time Clinical Research Coordinator. The role supports the operation and execution of industry-sponsored and investigator-initiated clinical trials at the University of Wisconsin–Madison and UW Health. Coordinators interact with current and prospective participants of all ages and backgrounds, carry out research protocol procedures, protect study data integrity, and contribute to participant screening, recruitment, and retention. Senior team members may also help train and mentor less experienced staff. This is primarily an on-site position with standard business hours during the workweek, though study activities may require extended days of up to approximately 14 hours, evenings, some holidays, and weekends. A remote day may be available during the probationary period at the supervisor’s discretion. The role may require travel between research sites in the Madison metropolitan area. A valid driver’s license is required, and employees may use their own transportation or seek approval to use the University Car Fleet. Employment is conditional on a pre-hire Driver Authorization Check and an initial caregiver check, with caregiver checks repeated every four years. Applicants may be considered for Clinical Research Coordinator I or II; the final title depends on the finalist’s qualifications and experience. The starting salary is $51,000 for CRC I and $56,000 for CRC II, negotiable based on experience and qualifications. The CTI describes its culture as collaborative, supportive, and team-oriented, with an emphasis on advancing research in disease prevention, detection, and treatment.

Requirements

Demonstrated ability to work independently and collaborate effectively with physicians, coordinators, sponsors, and multidisciplinary teams.
Demonstrated ability to manage multiple priorities and consistently meet deadlines in a fast-paced environment.
Strong verbal and written communication skills, attention to detail, and sound professional judgment.
Working knowledge of medical terminology.
Organizational skills and proficiency with Microsoft Office applications, including Word and Excel.
Problem-solving and conflict-resolution skills.
Ability to travel reliably between multiple work sites with dependable transportation.
Current ACRP or SoCRA certification, or ability to become certified within six months of hire.
Knowledge of HIPAA requirements and aligned practices and knowledge of GCP guidelines and regulatory compliance are identified for first consideration.
A valid driver’s license is required; employment is conditional on a pre-hire Driver Authorization Check.

Nice To Haves

Health- or science-related college degree, or equivalent education and experience.
Bachelor’s degree preferred, ideally with a focus in health or sciences.
Previous experience working in a laboratory setting or with basic sample processing.
Experience with UW CTI research applications such as OnCore, eBinders (Florence), Advarra Payments, and EPIC.
Experience training staff.
Experience working on at least one FDA-regulated clinical trial.
Experience working on industry-sponsored clinical trials.
Independent, proactive working style with minimal need for oversight.
Understanding of medical terminology.

Responsibilities

Participate in quality and process improvement efforts and contribute to new workflows in an evolving environment.
Reconcile research billing, payments, invoices, and financial issues in coordination with CTI financial specialists.
Identify resource needs and develop clinical research documents, including job aids, tools, processes, procedures, and training materials.
Contribute to the development of research protocols.
May assist with training staff and, for senior team members, mentor newer staff.
Recruit, screen, select, determine eligibility for, and enroll trial participants under the supervision of a medically licensed professional; collect information and answer participant questions.
May perform basic medical assessments after completing required training or certification, such as taking vital signs, obtaining weight, and performing phlebotomy.
Serve as an initial point of contact for research participants and clinical staff, providing information about research procedures, expectations, and inquiries.
Ensure participants follow research protocols and alert the Principal Investigator to issues.
Schedule logistics, determine workflows, and secure resources for assigned clinical research trials.
Identify work-unit resource needs and manage supplies and equipment inventory.
Manage research workflow components; collect, prepare, process, and submit participant data and samples to appropriate entities in accordance with protocols.
Perform quality checks.