Clinical Research Coordinator I or II

Universities of Wisconsin•Madison, WI

11d•$51,000 - $56,000•Hybrid

About The Position

The UW Clinical Trials Institute seeks an entry-level or experienced, full-time Clinical Research Coordinator to support industry-sponsored and investigator-initiated clinical trials at the University of Wisconsin–Madison and UW Health. The role interacts directly with research participants of varied ages and backgrounds and works with clinical staff and multidisciplinary teams to carry out research protocols, protect the integrity of study data, and support participant screening, recruitment, enrollment, and retention. Senior team members may help train and mentor less experienced staff. The position is primarily on-site during standard business hours on weekdays, with a flexible schedule needed for extended study visits, evenings, some holidays, and weekends. Some work may be performed remotely, with a remote day during the probationary period at the supervisor’s discretion. The coordinator may travel between research locations in the Madison metro area and must have dependable transportation. A valid driver’s license and successful pre-hire Driver Authorization Check are required. The position is designated as a position of trust and requires an initial caregiver check, repeated every four years. Applicants may be considered for Clinical Research Coordinator I or Clinical Research Coordinator II; the title depends on the finalist’s experience and qualifications. Starting salary is $51,000 for CRC I or $56,000 for CRC II, negotiable based on experience and qualifications. The ongoing position requires continuous eligibility to work in the United States; university sponsorship is unavailable.

Requirements

Demonstrated ability to work independently and collaborate effectively with physicians, coordinators, sponsors, and multidisciplinary teams.
Demonstrated ability to manage multiple priorities and consistently meet deadlines in a fast-paced environment.
Strong verbal and written communication skills, attention to detail, and sound professional judgment.
Working knowledge of medical terminology.
Organizational skills and proficiency with Microsoft Office applications, including Word and Excel.
Problem-solving and conflict-resolution skills.
Ability to reliably travel between multiple work sites with dependable transportation.
Current ACRP or SoCRA certification, or ability to become certified within six months of hire.
Valid driver’s license and successful completion of a pre-hire Driver Authorization Check.
Ability to pass an initial caregiver check and subsequent checks every four years.
Continuous eligibility to work in the United States without employer sponsorship.

Nice To Haves

Health- or science-related college degree, or equivalent education and experience.
Bachelor’s degree preferred, with a preferred focus in health or sciences.
Previous experience working in a laboratory setting or with basic sample processing.
Experience with research applications used in the UW CTI, such as OnCore, eBinders (Florence), Advarra Payments, and EPIC.
Experience training staff.
Experience working on at least one FDA-regulated clinical trial.
Experience working on industry-sponsored clinical trials.
Independent, proactive approach with minimal need for oversight.
Knowledge of HIPAA requirements and aligned practices.
Knowledge of Good Clinical Practice (GCP) guidelines and regulatory compliance.

Responsibilities

Participate in quality and process improvement efforts, contribute to new workflows, and adapt to an evolving environment.
Reconcile research billing, payments, invoices, and financial issues with CTI financial specialists.
Identify resource needs and develop clinical research documents, including job aids, tools, processes, procedures, and training materials; contribute to protocol development.
May assist with training staff.
Recruit, screen, select, determine eligibility for, and enroll trial participants; collect information and answer questions under supervision of a medically licensed professional.
May perform basic medical assessments after required training or certification, such as collecting vital signs, obtaining weight, and performing phlebotomy.
Serve as an initial contact for research participants and clinical staff, explain research procedures and expectations, and respond to inquiries.
Ensure participants follow research protocols and alert the Principal Investigator to issues.
Schedule logistics, determine workflows, and secure resources for assigned clinical trials.
Identify work-unit resource needs and manage supply and equipment inventory levels.
Manage research workflow components; collect, prepare, process, and submit participant data and samples to appropriate entities in accordance with protocols.
Perform quality checks.