About The Position

The Clinical Research Associate (Level II) performs and coordinates clinical monitoring and site management activities. The role involves conducting remote and on-site visits to assess protocol and regulatory compliance, managing required documentation, and working with procedures and guidelines across different sponsors and monitoring environments. As a site processes specialist, the CRA ensures trials follow the approved protocol, ICH-GCP guidelines, applicable regulations, and SOPs, supporting subject rights and well-being and reliable data. The position also supports audit readiness and collaborative relationships with investigational sites. Travel is frequent, generally 60–80%, and may include extended overnight stays.

Requirements

  • Bachelor’s degree in a life sciences-related field, Registered Nursing certification, or equivalent relevant formal academic or vocational qualification.
  • Experience providing the knowledge, skills, and abilities to perform the job, comparable to one year as a clinical research monitor, or completion of the PPD Drug Development Fellowship.
  • Valid driver’s license where applicable.
  • Proven clinical monitoring skills.
  • Understanding of medical or therapeutic-area knowledge and medical terminology.
  • Ability to attain and maintain working knowledge of ICH-GCP, applicable regulations, and procedural documents.
  • Critical thinking skills, including a critical mindset, in-depth root cause investigation, and problem-solving.
  • Ability to manage risk-based monitoring concepts and processes.
  • Good oral and written communication skills, including effective communication with medical personnel.
  • Ability to maintain customer focus through listening, attention to detail, and identifying customers’ underlying issues.
  • Good organizational and time-management skills, effective interpersonal skills, attention to detail, and flexibility and adaptability.
  • Ability to work independently or as part of a team.
  • Good computer skills, including solid knowledge of Microsoft Office and the ability to learn appropriate software.
  • Good English language and grammar skills and good presentation skills.
  • Ability to travel frequently to site locations, generally 60–80%, with possible extended overnight stays.
  • Ability to work in environments with exposure to biological fluids and potentially infectious organisms, using required personal protective equipment.

Responsibilities

  • Monitor investigator sites using a risk-based monitoring approach; apply root cause analysis, critical thinking, and problem-solving to identify process failures and corrective or preventive actions.
  • Ensure data accuracy through source data review, source data verification, and case report form review, as applicable, during remote and on-site monitoring.
  • Assess investigational products through physical inventory and records review.
  • Document observations in reports and letters promptly, escalate deficiencies and issues to clinical management, and follow issues through resolution.
  • Maintain contact with investigative sites between visits as needed to confirm protocol compliance, resolution of identified issues, and timely data recording.
  • Conduct monitoring activities according to the approved monitoring plan and participate in investigator payments.
  • Share responsibility with project team members for resolving issues and findings; investigate and follow up on findings as applicable.
  • Participate in investigator meetings as needed and identify potential investigators with the client company.
  • Initiate clinical trial sites according to relevant procedures and make recommendations as warranted.
  • Perform trial closeout and retrieval of trial materials.
  • Ensure required essential documents are complete and in place according to ICH-GCP and applicable regulations, and conduct on-site file reviews as specified by the project.
  • Provide trial status tracking and progress updates to the Clinical Team Manager and update study systems, such as the Clinical Trial Management System, according to agreed conventions.
  • Facilitate effective written, oral, and electronic communication among investigative sites, the client company, and the PPD project team.
  • Respond to company, client, and applicable regulatory requirements, audits, and inspections.
  • Complete administrative tasks, including expense reports and timesheets, in a timely manner.
  • Assist with project publications and tools, share ideas with team members, and contribute to other project work and process-improvement initiatives as required.
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