Clinical Research Analyst III - Clinical Research Hub

University of Florida•Gainesville, FL

3d•$75,000 - $85,000•Onsite

About The Position

The University of Florida Clinical Research Hub is seeking an experienced OnCore Systems Administrator / Clinical Research Team Lead to support and enhance clinical research operations through the configuration, administration, maintenance, and optimization of the OnCore Clinical Trials Management System (CTMS). In this key leadership role, you will ensure system integrity, regulatory compliance, and alignment with institutional workflows while serving as the team lead and direct supervisor for an assigned Clinical Research Analyst II (CRA II). Working collaboratively with clinical research staff, finance, and IT teams, you will manage protocol builds, billing compliance, reporting, system integrations (including Epic), and workload coordination for your assigned team member. As the OnCore subject matter expert, you will provide training, supervision, user support, and process improvement leadership to enhance system utilization, operational consistency, and the successful execution of clinical research across the institution.

Requirements

Bachelor’s degree in an appropriate area and three years of relevant experience; or an equivalent combination of education and experience.
Minimum of three (3) years of experience in clinical research operations, CTMS administration, or healthcare IT systems
Experience with clinical trial workflows and regulatory requirements (FDA, NIH, GCP)
Direct experience administering OnCore CTMS
Experience with OnCore calendar builds and coverage analysis
Familiarity with EPIC research billing integration
Experience with reporting tools (SQL, Power BI, Tableau)
Experience in an academic medical center or large research institution
Experience serving as a team lead, supervisor, or work lead in a clinical research, CTMS, or healthcare operations setting
Experience training, coaching, assigning work, and reviewing deliverables for clinical research staff or analysts

Nice To Haves

Bachelor’s degree in information systems, health informatics, clinical research, or related field; or equivalent combination of education and experience
CCRP, CCRC, or equivalent clinical research certification

Responsibilities

Configure and maintain OnCore CTMS, including user roles, permissions, system dictionaries, protocol configuration, and system upgrades.
Monitor system performance, troubleshoot issues, and serve as the team lead for day-to-day OnCore administration activities.
Assign, prioritize, and review work performed by the assigned CRA II direct report to ensure accurate, timely, and compliant completion of CTMS-related tasks.
Build and maintain study calendars, coverage analyses, and protocol records.
Collaborate with study teams to ensure accurate study setup and compliance with billing and regulatory requirements.
Provide direct guidance, quality review, and escalation support to the CRA II direct report on protocol build activities, calendar maintenance, and related workflow questions.
Ensure data accuracy and completeness within OnCore.
Develop and maintain reports, dashboards, and data extracts for operational, financial, and compliance tracking.
Conduct audits and quality assurance checks, including review of work completed by the CRA II direct report, and implement corrective action or additional training when needed.
Provide onboarding, training, and ongoing support to OnCore users.
Develop SOPs, user guides, and training materials.
Serve as a subject matter expert for system-related inquiries.
Provide direct supervision to the assigned CRA II, including work direction, coaching, performance feedback, and support for professional development in coordination with departmental leadership.
Support integrations with EPIC and other institutional systems.
Identify workflow improvements, participate in system upgrades, and implement enhancements to optimize system use.
Lead process improvement efforts involving OnCore workflows and coordinate implementation activities with the CRA II direct report and other stakeholders.